Overview
Regional Key Accounts Manager/Fuel Industry Jobs in East London, South Africa at E2E Staffing (PTY) LTD
Position: Regional Key Accounts Manager (Fuel Industry
The Regional Key Accounts Manager is required to engage Retailers consistently and act as the primary contact point for all Business-related issues and opportunities. The Cluster Manager will operate in the eastern half of the Eastern Cape and represent the brand in maximising profit margins, to ensure delivery of value to the Franchise Retailer, ensure compliance to standards and execute image stewardship in line with agreed targets.
Key Accountabilities:
Development of service station business plans in conjunction with retailers
Execution of business plans and monitoring of achievements with corrective action to ensure achievements in line with key performance indicators
monthly calls in line with agenda, sales target achievement, against sales budget, optimal resource allocation
Provision of market intelligence to management and point of contact for retailers on operational issues
Dealer Compliance in line with organisational and regulatory requirements
Payment for product in line with policy
Customer Service Agent and image stewardship evaluations
Dealer Satisfaction Index / Relationship Management via Retailer surveys
Dealer support, training and subject matter expertise on process and standards, accurate wet stock management
Corrective action in conjunction with maintenance and logistics teams as required
Experience and Qualifications:
BCom Marketing/Diploma in Business/Retail Management
Higher Certificate / National Diploma / Degree
Un-endorsed drivers licence
FMCG Sales / Customer Relationship Management experience
3-5 years customer account management experience in fuel / related industry
Intermediate computer literacy in Excel, Word, Power point and Outlook
Knowledge of SHEQ and regulatory requirements within the fuel / related industry
Behavioural attributes include: self-management, positive conflict resolution, organisational skills, commitment, honesty, communication, relationship building, customer service excellence, good work ethic, training skills, enthusiasm, attention to detail, problem identification, adaptable, innovative, ability to work under pressure
Title: Regional Key Accounts Manager/Fuel Industry
Company: E2E Staffing (PTY) LTD
Location: East London, South Africa
Category: Management (Business Development, Client Relationship Manager)
