Overview
Receptionist, Administrative/Clerical Jobs in Durban, South Africa at FirstRand Bank Limited
Position: Receptionist (6 months Contract)
Description
Attend to visitors and deal with inquiries on the phone and walk in
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Ensure efficiency in terms of answering the telephone, directing calls and ensuring the calls are directed to the correct individuals
Ensure all communications with clients are professional, resulting in compliments.
Resolve all customer queries efficiently, and within agreed timelines.
Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
Comply with governance in terms of legislative and audit requirements
Serve as first point of contact to FNB visitors, determine their needs and direct them accordingly.
Manage own development to increase own competencies
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
12/11/24
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Title: Receptionist, Administrative/Clerical
Company: FirstRand Bank Limited
Location: Durban, South Africa
Category: Administrative/Clerical (Healthcare Administration, Office Administrator/ Coordinator)
