Overview
Receptionist Jobs in Pretoria at BCG
Location: Pretoria, Gauteng, South Africa
Job Type: Full-Time | Permanent
Job Overview:
We are looking for a professional and friendly Receptionist to manage front desk operations, provide excellent customer service, and ensure smooth communication within the company. The ideal candidate will have strong organizational skills, a welcoming attitude, and excellent telephone etiquette.
Key Responsibilities:
Front Desk & Switchboard Management
Answer and manage calls professionally using the Mytel Switchboard System.
Greet and direct visitors in a warm and professional manner.
Handle incoming and outgoing messages, ensuring prompt delivery via phone or email.
Direct callers and visitors to the correct departments or personnel.
Administrative & Reception Duties
Maintain a clean, organized, and professional reception area.
Accept and distribute deliveries from couriers and suppliers.
Assist with basic administrative support as needed.
Report any maintenance issues in the reception area.
Customer Service & Problem-Solving
Identify and address reception-related requirements daily.
Provide accurate information to employees, customers, and visitors.
Maintain confidentiality and secure storage of sensitive information.
Follow company policies and standard operating procedures.
Minimum Requirements:
Matric (Grade 12) Required
Relevant tertiary qualification Advantageous
Minimum 2 years experience in a receptionist or similar role
Strong telephone etiquette and communication skills
Customer service-oriented with a welcoming demeanor
Ability to handle multiple tasks efficiently
Attention to detail, problem-solving skills, and logical thinking
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
Work Environment & Additional Information:
Work Location: In-person, Pretoria, Gauteng
If you do not receive a response within two weeks, please consider your application unsuccessful.
Title: Receptionist
Company: BCG
Location: Pretoria
