Overview
Quality Assurance Officer Jobs in Johannesburg, Gauteng, South Africa at Access Bank Plc
Title: Quality Assurance Officer
Company: Access Bank Plc
Location: Johannesburg, Gauteng, South Africa
Job Mission / Objective
The Quality Assurance Officer for Alliance Banking ensures that all division operations and partner engagements comply with regulatory requirements and the bank’s internal policies.
Reporting to the Alliance Banking Quality Assurance Manager, the Quality Assurance Officer is responsible for monitoring compliance with AML, KYC, FICA, and POPIA regulations, conducting compliance audits, and ensuring partners adhere to joint compliance standards.
The role involves reviewing business processes to identify and mitigate compliance risks, conducting regular compliance assessments, and maintaining accurate records of compliance activities.
The Quality Assurance Officer also collaborates with internal teams to ensure regulatory compliance in product launches, partner onboarding, and data management, while ensuring partner attestations to compliance controls are up to date.
Reports to
Quality Assurance Manager
Main Responsibilities:
Compliance Monitoring: Oversee adherence to AML, KYC, FICA, and POPIA regulations, ensuring compliance across all operations and partner engagements
Risk Assessment: Conduct compliance risk assessments and audits to identify potential regulatory risks, proposing corrective actions where necessary
Regulatory Updates: Stay updated on regulatory changes and ensure processes are updated to meet new compliance standards.
Partner Compliance Management: Ensure partners meet compliance obligations, maintaining
attestations and monitoring adherence to agreed-upon controls
Reporting & Documentation: Maintain compliance records, prepare reports for senior management, and provide compliance updates to the QA Manager
Requirements
Academic Knowledge:
Bachelor’s degree in Compliance, Law, Finance, or a related field
Work Experience:
3-5 years of experience in regulatory compliance within banking or financial services
Strong knowledge of banking regulations (e.g., AML, KYC, FICA, POPIA) and industry standards
Skills / Specialized Know How:
Excellent analytical, communication, and reporting skills
Good analytical ability
Good interpersonal and problem-solving skills
Good organizational ability and time management
Excellent Report writing skills
Organizational & planning skills
Strong communication skills and professionalism
Competencies:
Ability to cope under pressure
Assertive / confident / patient and able to adapt with various team dynamics
Deadline Driven
Self-motivated and have ability to work independently
Be attentive to detail
Diligent
Pro-active
Keen sense of responsibility and accountability
Benefits
Medical Aid
Provident Fund
Group Life Cover
Income Disability Cover
Funeral Cover
Training & Development
