Overview
QA Manager/BPO/Call Centre Jobs in Sandton, South Africa at Believe Resourcing
Position: QA Manager (BPO / Call Centre)
To monitor all financial data and prepare accurate statements for relevant entity. The Financial Accountant’s responsibilities include financial reporting, budgeting and managing tax payments.
The role will act as a consultant to managers, conducting cost and revenue analysis and ensuring that all accounting transactions comply with the law and support the company’s investments.
RESPONSIBILITIES
Provide support to the business by reviewing, analysing, and reporting on actual vs. budget performance.
Assist with budgeting and forecasting processes.
Analyse and report on the financial status, including income statement variances, and communicate financial results to management, including working capital management.
Perform a wide range of ad-hoc analytical tasks to support senior management decision-making.
Prepare monthly, quarterly, and annual accounting activities, including account reconciliations, coordinating and completing annual audits, and reviewing financial reports, including corporate reporting for consolidation.
Assist with providing documentation required for audit fieldwork during external audits and BEE audits. Address and resolve queries raised by external auditors.
Ensure that financial accounting and reporting comply with statutory and corporate requirements, including timely monthly, quarterly, and annual reporting.
Maintain an effective and efficient control environment aligned with the company’s internal control policies and regulatory requirements, including but not limited to revenue recognition, reserve accounting, and accruals.
Ensure all statutory filings, such as financial statements, taxes, VAT, withholding taxes, and other required filings, are submitted on time.
Continuously improve accounting processes to enhance efficiency and relevance, including further automation where possible.
Support the business in maintaining a stable control environment, identify areas for improvement, monitor feedback, and proactively address control breaches.
Manage accounts payable processes in adherence to SLAs, oversee debtor management, drive a reduction in DSO (Days Sales Outstanding), and optimize cash flow.
Prepare and consolidate monthly reports by analysing trends and cost drivers towards the end of each month.
Perform variance analysis by comparing performance results to budget figures and measuring growth against previous periods.
REQUIREMENTS
Matric / Grade 12
Bachelor of Accounting Science or Similar Degree
Completed SAICA or SAIPA articles preferential but not essential
Minimum of 5 years experience in a similar role
Insurance Industry Experience Preferential but not Essential
Xero Software Experience Preferential but not Essential
Sage Evolution Experience preferred but not essential
IDU Experience preferred but not essential
Prior knowledge of the short-term insurance industry would be an advantage
SKILLS
Solid knowledge of Microsoft Excel, Word and Outlook
Ability to communicate fluently in English
Excellent relationship management skills
Excellent Analytical skills
Ability to listen without interrupting
Strong problem-solving ability
Excellent verbal and written communication skills, especially email and telephone etiquette
Able to be a good brand ambassador
Honesty and integrity
Positive outlook on life, work and other people
Attentive to detail and passionate about problem solving
Able to accurately estimate work required tasks, prioritise work and deliver to deadlines
Able to think creatively outside the box
Ability to work well in a team as well as individually
Good time management
Maintaining good working relationships with other departments
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Title: QA Manager/BPO/Call Centre
Company: Believe Resourcing
Location: Sandton, South Africa
Category: Finance & Banking (Financial Reporting, Accounting Manager, Financial Analyst, Accounting & Finance), Accounting (Financial Reporting, Accounting Manager, Financial Analyst, Accounting & Finance)
