Overview
Project Coordinator Jobs in South Africa at Progression3
Title: Project Coordinator
Company: Progression3
Location: South Africa
We are seeking a highly organized and proactive Project Coordinator to support business teams in delivering technology solutions and operational excellence across the organization. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple initiatives, and has strong communication and relationship-building skills.
The Project Coordinator will assist with project planning, application support, process improvement initiatives, user access management, ticket and backlog monitoring, documentation, and compliance activities. The successful candidate will play a key role in ensuring projects and operational tasks are executed efficiently while supporting continuous improvement efforts across the department.
Key Responsibilities
Expense Management System Support
- Assist with the configuration and maintenance of the corporate expense management platform.
- Support user onboarding, training, and day-to-day inquiries.
- Manage and maintain business rules, system settings, and data quality standards.
- Collaborate with stakeholders across business units to support system rollouts and enhancements.
EDI Coordination and Support
- Coordinate Electronic Data Interchange (EDI) initiatives, enhancements, and projects.
- Facilitate communication between business stakeholders, technical teams, and external vendors.
- Monitor project progress, track action items, and escalate risks or issues as required.
- Support budget tracking by monitoring purchase orders, invoices, project deliverables, and annual service consumption.
Project Planning and Monitoring
- Assist project managers in developing project plans, schedules, and timelines.
- Track project tasks, milestones, and deliverables to ensure successful execution.
- Identify potential risks, delays, or obstacles and help coordinate resolution efforts.
- Provide regular project status updates and reporting.
Ticket and Backlog Management
- Support service and enhancement request management using IT service management and development tracking tools.
- Monitor open tickets, priorities, aging items, dependencies, and delivery timelines.
- Assist with backlog reviews and prioritization activities.
- Identify bottlenecks, ownership gaps, or stalled items requiring management attention.
- Prepare reports and dashboards on ticket volumes, trends, and overall backlog health.
User Access Administration
- Coordinate user access requests for legacy and business-critical applications.
- Ensure access requests are processed according to established procedures and approval requirements.
- Support user onboarding, modifications, and access deactivation activities.
Process Improvement, Documentation and Governance
- Develop, maintain, and improve departmental procedures and documentation.
- Identify opportunities to streamline processes and enhance operational efficiency.
- Assess improvement initiatives, prepare recommendations, and support implementation.
- Monitor adherence to established procedures and governance standards.
- Maintain a centralized knowledge base and documentation repository.
Qualifications & Skills
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational and time management abilities.
- Ability to manage multiple priorities and deadlines simultaneously.
- Strong attention to detail and problem-solving capabilities.
- Ability to build effective working relationships across teams and departments.
- Self-motivated with the ability to work independently and collaboratively.
- Comfortable working in a dynamic and evolving environment.
Education & Experience
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- 3 to 5 years of experience in project coordination, project administration, or a similar role within an IT environment.
- Solid understanding of project management principles and best practices.
- Experience using project management and collaboration tools such as Microsoft Planner, Azure DevOps, or similar platforms.