Overview
Product Support Specialist MHE Jobs in Kempton Park, Gauteng, South Africa at Orizen Group
Title: Product Support Specialist MHE
Company: Orizen Group
Location: Kempton Park, Gauteng, South Africa
Company Description
Orizen Group is a leading distributor of industrial batteries, battery chargers, solid forklift tyres, and electric forklifts with various battery technologies. We offer a wide range of products for the material handling and warehousing industry, including battery management systems and forklift accessories. With 17 years of expertise, we are associated with top brands like Enersys, Micropower, and Battery Watering Technology. Headquartered in Johannesburg, Orizen Group has an extensive distribution network across South Africa, committed to delivering value to suppliers, customers, shareholders, and employees.
Role Description
This is a full-time on-site role for a Product Support Specialist MHE located in Kempton Park. The Product Support Specialist MHE will be responsible for providing product support, ensuring customer satisfaction, and offering efficient customer support. Day-to-day tasks include diagnosing issues, providing technical assistance, and communicating effectively with customers to resolve their concerns.
Qualifications
Sound Product Knowledge of MHE Specifically Forklifts
Analytical & Problem Solving skills
Customer Support and Customer Satisfaction skills
Excellent Communication skills
Experience in the material handling and warehousing industry is a plus
ND or related technical qualification in Electrical Motor Mechanic field or relevant experience
Ability to work independently and on-site