Overview

Product Support Engineer Jobs in Centurion, South Africa at Jbedeker

Support Engineer

Join a company where teamwork is valued, the environment is collaborative, and you’ll have the opportunity to grow by learning from industry leaders. As a Support Engineer, you’ll play a pivotal role in maintaining the operation and security of all products, ensuring clients have secure communications and optimal performance across systems.

This highly technical position involves responsibilities such as administering and troubleshooting systems, implementing security measures, and providing end-user support. You will deploy, maintain, and resolve issues related to ICT systems and networks, perform system updates, and collaborate with other IT functions to ensure system reliability and security, which are vital for operational success and cybersecurity posture.

Key Responsibilities:

Secure messaging administration

Network maintenance and administration

Troubleshooting and problem solving

Security management

Technical support and guidance

Documentation and reporting

Vendor collaboration

Skills and

Qualifications:

Technical Proficiency: Knowledge of ICT technologies including Email Messaging, LAN/WAN, TCP/IP, VPN, DHCP, DNS, and networking protocols.

Security Fundamentals: Understanding of network security protocols and practices.

Other Skills:Problem solving, communication, analytical skills, attention to detail, project management, teamwork, adaptability.

Educational Background: Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related fields.

Certifications: Cisco CCNA, Microsoft, CompTIA Security, or relevant network certifications.

Experience: Prior support and network administration experience, ranging from medium to advanced roles.

Operating Systems: Familiarity with Windows, Linux, macOS, Android, iOS.

Hardware & Software Skills: Handling server and network equipment; monitoring and management tools.

The salary range is R20k to R25k per month, with the final offer based on qualifications, skills, and experience. Please apply online via the provided link. CVs sent via Whats App or email will not be considered.

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Title: Product Support Engineer

Company: Jbedeker

Location: Centurion, South Africa

Category: IT/Tech (Cybersecurity, IT Support, Systems Administrator, Technical Support)

 

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