Overview
Product Support Engineer Jobs in Centurion, South Africa at Jbedeker
Support Engineer
Join a company where teamwork is valued, the environment is collaborative, and you’ll have the opportunity to grow by learning from industry leaders. As a Support Engineer, you’ll play a pivotal role in maintaining the operation and security of all products, ensuring clients have secure communications and optimal performance across systems.
This highly technical position involves responsibilities such as administering and troubleshooting systems, implementing security measures, and providing end-user support. You will deploy, maintain, and resolve issues related to ICT systems and networks, perform system updates, and collaborate with other IT functions to ensure system reliability and security, which are vital for operational success and cybersecurity posture.
Key Responsibilities:
Secure messaging administration
Network maintenance and administration
Troubleshooting and problem solving
Security management
Technical support and guidance
Documentation and reporting
Vendor collaboration
Skills and
Qualifications:
Technical Proficiency: Knowledge of ICT technologies including Email Messaging, LAN/WAN, TCP/IP, VPN, DHCP, DNS, and networking protocols.
Security Fundamentals: Understanding of network security protocols and practices.
Other Skills:Problem solving, communication, analytical skills, attention to detail, project management, teamwork, adaptability.
Educational Background: Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related fields.
Certifications: Cisco CCNA, Microsoft, CompTIA Security, or relevant network certifications.
Experience: Prior support and network administration experience, ranging from medium to advanced roles.
Operating Systems: Familiarity with Windows, Linux, macOS, Android, iOS.
Hardware & Software Skills: Handling server and network equipment; monitoring and management tools.
The salary range is R20k to R25k per month, with the final offer based on qualifications, skills, and experience. Please apply online via the provided link. CVs sent via Whats App or email will not be considered.
#J-18808-Ljbffr
Title: Product Support Engineer
Company: Jbedeker
Location: Centurion, South Africa
Category: IT/Tech (Cybersecurity, IT Support, Systems Administrator, Technical Support)