Overview
Product Enablement and Academy Product Owner Jobs in Remote at Voyc
Product Enablement & Academy Product Owner
Are you excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where you’re given a problem, not a playbook?
We’re looking for a Product Enablement & Academy Product Owner to join our team at Voyc — someone who’s equal parts strategist, content creator, product thinker, and doer. You’ll take full ownership of our enablement ecosystem — including the Voyc Academy, Help Centre, onboarding flows, and in-product learning — and help our users and internal teams succeed, even when the product isn’t perfect (yet).
This is not a traditional training role. It’s a high-responsibility position for someone who treats enablement like a product and isn’t afraid to get their hands dirty — learning fast, building smart, and delivering at pace.
What You’ll Be Doing
Owning the full enablement roadmap and platform across our Academy, Help Site, in-product training, and certifications.
Creating educational content across formats: walkthroughs, videos, written guides, in-product help, and structured onboarding tracks — all tailored to real user needs
Staying tightly aligned with our evolving product so your content can keep up — and help fill the gaps when it can’t.
Embedding enablement in our product release cycles, sprint reviews, and go-to-market launches.
Analysing usage data and feedback to improve what’s working — and pivot quickly on what’s not.
Working with Product, Engineering, Customer Success, and Sales to understand where enablement is most urgently needed.
Building scalable systems for content development, audits, updates, and platform maintenance.
What Makes This Role Challenging
Our product is powerful — but still evolving. You’ll need to adapt fast and help users navigate ambiguity with clear, creative enablement.
We move quickly. There’s not always a detailed brief, so self-direction and strong judgement are essential.
Sometimes, the content you create is the workaround — filling in functionality gaps until the product catches up.
Requirements
What We’re Looking For
3–5 years of experience in enablement, instructional design, content strategy, or education — with at least one role where you built an Academy or equivalent from scratch.
Demonstrated experience writing, designing, and producing structured learning content from concept to launch.
A strong understanding of SaaS products and the ability to explain them clearly, even when the UI is still in flux.
Excellent writing, communication, and stakeholder skills — and the ability to manage multiple streams of work independently.
Experience owning and managing platforms like an LMS or CMS.
Curiosity, grit, and a love for solving hard problems that don’t have a blueprint.
Nice to Have
Experience scaling an Academy or enablement function after launch.
Familiarity with UX, behavioural design, or learning theory.
Experience working with global or remote teams.
Benefits
In addition to gaining valuable experience and expanding your skills while building trust in financial services, working at Voyc offers:
Remuneration: R480 000 to R540 000 per year
Option to participate in our share options program
A supportive, growth-oriented team culture that aligns with your personal goals
Flexible working hours
Innovative leave policies
Company-sponsored lunches, travel, and learning opportunities, including an annual offsite event in Cape Town and Travel to the Netherlands
An inclusive and representative workplace
More Perks here
Title: Product Enablement and Academy Product Owner
Company: Voyc
Location: Remote
