Product Consultant

Overview

Product Consultant Jobs in Midrand, South Africa at Smollan

Position:  PRODUCT CONSULTANT

We are looking for a Product Consultant in Midrand to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for:

Customer Experience Management
Gather feedback and suggestions from customers to continuously improve the service.
Monitoring and managing inventory including the storing, tracking and maintenance of equipment.

Inventory Management
Monitoring and managing inventory including the:

Storing

Tracking

Maintaining of equipment

Charging devices

Managing & Ensuring Compliance
Standards & Discipline Management
Brand Management & Compliance onsite
HSSE compliance
Non-Compliance Escalation
Reporting and KPI’s

Administration
Capture daily, weekly and monthly reports based on customer interactions and sales.
Identify challenges and corrective actions.
Gather feedback from customer complaints, queries and requests and ensure resolution.
Build and maintain strong working relationships.

Minimum Requirements:

2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry

Matric

Diploma/NQF level 5

Sales acumen

Marketing principle knowledge

Customer service skills

Administration skills

Communication skills(verbal & written)

Computer literacy – MS office suite

#J-18808-Ljbffr

Title: Product Consultant

Company: Smollan

Location: Midrand, South Africa

Category: Retail