Overview
Process Analyst II Jobs in Johannesburg, South Africa at Nedbank
Job
Requisition- 136599
Closing Date – 31 January 2025
Location – Johannesburg
Cluster – Nedbank Wealth
Please Note:
Preference will be given to applicants from Underrepresented Groups
Job Family
Project, Process and Product
Process
Manage Self:
Professional (MSP)
FAIS Affected
Job Purpose
To work with business and projects to identify areas where business processes and performance can be developed or improved. The aim is to apply business process principles in the analysis of As Is business operations and the creation of the To Be business operating models and business process artefacts. Support and manage process governance according to the Nedbank process governance framework.
Job Responsibilities
Proactively plan process deliverables based on relevant project delivery method
Design and executeprocess improvementinitiatives, taking responsibility for individual delivery in terms of quality, scope and time
Independently participate in As Is and To Be discovery, analysis and design using relevant analysis techniques
Manage process review tool in line with Nedbank process governance framework
Report on material and non-material status by working with business process custodians, and business owners and risk management
Scoping and mapping of work required for changes to reviewed existing processes
Support and Maintain the Wealth management process library
ARIS gatekeeping for team process production releases
Assist in business value & ROI assessment
Assist in the implementation of performance measurements
Understanding of process and workflow streamlining,problem resolution,change management, rules capture and rules coding
Contribute to value chain analysis (cross functional process mapping) and linking business strategy to process architecture
Understandprocess improvement& Enterprise Architecture frameworks
Understand process measurements focusing on what metrics to capture and where how to capture them in the process
Understand when and how to use simulation to measure performance improvement
Understand and apply industry and companychange managementpolicies and practices to process initiatives
Understand and utilise facilitation capabilities to plan and manage the stakeholder transformation
Collaborate and coordinate with internal and external stakeholders, including other Nedbank clusters
Job Responsibilities Continue
Identify training needs for business operation changes and obtain and schedule training and competency testing
Developcommunicationplans that will facilitate the planned changes
Providing progress reports to relevant stakeholders
Ability to use BPM related tools including project planning and tracking
Understand how BPMS and RPA tools are used and where necessary provide recommendations
Understand big data concepts and how it will be used for research, customer experience management, and information mining
Ability to work with the data architects to define data flow, data transformation, interface needs and sources for all information
Ability to review project plans and help the project manager define technology needs
Ability to work with the solution project manager and IT to determine the best approach for the technical support side of a solution
Able to apply Nedbank process methods and practices on process initiatives
Understand the required risk controls within the risk appetite within their customer domain
People Specification
…
Title: Process Analyst II
Company: Nedbank
Location: Johannesburg, South Africa
Category: Business, IT/Tech
