Overview
Proactive Customer Care Coordinator; CX & Escalations Jobs in Cape Town, South Africa at Ackermans
Position: Proactive Customer Care Coordinator (CX & Escalations)
A leading retail company in Cape Town is seeking a proactive individual to coordinate daily customer service operations. You will resolve queries efficiently, manage escalations, and monitor performance. A minimum of 1-2 years in customer service is required. Ideal candidates will possess problem-solving skills, a focus on customer experience, and knowledge of CRM platforms. This role may require you to liaise with various stakeholders to enhance service delivery.
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Title: Proactive Customer Care Coordinator; CX & Escalations
Company: Ackermans
Location: Cape Town, South Africa
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