Overview
Private Wealth Banker Jobs in Mahikeng, South Africa at Absa Group
Location: Mahikeng
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of thisexcitinggrowth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To build and maintain professional business relationships across a portfolio of Private Wealth clients, by achieving financial targets, proactively acquiring new clients, and improving customer experience, all within the scope of the Bank’s risk, regulatory and compliance frameworks.
Job Description
Accountability:To build customer relationships in the preferred market segments:
• To own the primary relationship with our clients by being the client’s main contact point and to work collaboratively with specialists (i.e., financial and estate planners) to ensure that our clients experience the full spectrum of our value proposition.
• To ensure that you achieve the required contact strategy relevant to your portfolio based on client segmentation of your bespoke portfolio.
• To build, maintain and execute onclient relationshipplans to ensure you fully understand your clients’ needs and that we hold the primary relationship with our clients.
• To secure new business through interaction and engagement with current and prospective clients and leads generation and ensure new clients are fully onboarded.
• Ensure retention of clients within acceptable targets and apply remedial actions where appropriate.
• Consistently achievecustomer satisfactionscores as per agreed threshold by ensuring that customers are appropriately serviced in line with our value proposition.
• To work seamlessly with the sales support team in ensuring that they are enabled tosupport youin your portfolio.
Accountability:Deepen relationships with our customers through meeting their individual needs and achieving the required income from each portfolio.
• Prepare weekly for performance discussions with Area Manager Coverage to review client contact plans,client relationshipplans, opportunities, successes, and support required.
• To review and negotiate pricing structures with clients, in line with the Absa Pricing policy to ensure that the portfolio profitability is managed optimally.
• To effectively cross and up-sell the appropriate products to the clients ensuring that all requirements in terms of FAIS (Financial Advisory and Intermediary Services Act), FICA (Financial Intelligence Centre Act), and NCA (National Credit Act) are met.
• Drive income growth of the portfolio through the acquisition of new clients.
• Analyse sales achieved against opportunities in portfolios on a monthly basis for new and existing clients.
• Complete a monthly analysis of the profitability of the portfolio of clients including the quality of credit and make recommendations to the Area Manager Coverage if actions are required for identified clients.
Accountability:Protecting our assets through appropriate levels of Risk and Credit Assessment.
• Co-manage high-risk clients’ accounts incollaborationwith Risk stakeholders.
• Ensure transparency and open dialogue between credit and the client by communicating the client’s requirements, by means of properly motivated and well-articulated motivations with the required supporting documents and giving feedback on the bank’s position…
Title: Private Wealth Banker
Company: Absa Group
Location: Mahikeng, South Africa
Category: Finance & Banking, Sales
