Overview
Policy Administration Clerk (Agri Crop) Jobs in Bloemfontein at Sanlam
CAREER OPPORTUNITY
Santam Agriculture Crop has a position available for a Policy Administration Clerk who will be based at their Bloemfontein Office.
JOB DESCRIPTION
The Policy Administration Clerk will ensure that all signed policy documents are received, captured and accurately filled in the system. The role will handle enquiries relating to outstanding policy documents. The role will further be responsible for the registration and noting of cessions on policies. In addition, the role will assist with validating and processing of policies.
DUTIES
Collection of signed policy documents from intermediaries.
Handling enquiries and manage discrepancies relating to signed policy documents.
Capture receival of signed policy documents onto Guidewire.
Capture and process amendments on policies on the system.
Verification of policies and relevant documents.
Distribute policy documents
Provide training and support to Policy Clerks
Support Agri personnel and intermediaries.
Handling, registration and noting of cessions
Managing the Support and Distribution E-mails
Create Policies on Acceptance for Testing
Additions of farm numbers
Address incomplete/no signature policy information.
Manage all policy systems and general office administrative duties.
QUALIFICATIONS AND EXPERIENCE
Higher Certificate
Ideally, a Degree or Diploma in Agriculture
1- 2 years’ experience in dealing with Insurance Policies would be advantageous.
Experience in an insurance environment is recommended.
SKILLS & COMPETENCIES
Computer literacy (MS Excel, Word, Outlook).
Excellent verbal and written communication skills.
Strong planning and organising abilities.
Flexibility and Adaptability to manage multiple priorities.
Client Services
Team player
Attention to detail / accuracy.
Professional behaviour
Well-spoken and confident in English and Afrikaans
Ability to perform tasks under pressure.
ABOUT THE COMPANY
Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.
With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.
People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.
Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.
Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!
Title: Policy Administration Clerk (Agri Crop)
Company: Sanlam
Location: Bloemfontein
