Overview
Pipeline – Client Service/Customer Service/Financial Advisor/Codes Administrator/Asset Jobs in Cape Town, South Africa at Isilumko Staffing
Position: Pipeline – Client Service / Customer Service / Financial Advisor / Codes Administrator (12-month contract) – Asset
One of the TOP banks in S.A. is seeking an experienced Customer Service / Client Service Consultant to join their branch in Cape Town on a 12-month contract.
Qualifications and experience:
Post Grad – MUST
Degree – MUST
No less than 2 years’ experience within a Client Service role within asset management sector / wealth sector
Must have experience within investments / retirement funds / pension funds
Proper technical understanding of collective investment schemes and retirement products
Clear criminal record and clear credit record
Job skills / competencies:
Excellent English communication
Respect
Integrity
Honesty
Customer service
Banking policies and procedures
Customer relationship management
Product knowledge
Problem solving
Adaptability
Job specification:
Resolve investors queries
Attend to calls – adhere to SLA
Technical support – retirement and collective investment schemes
Prevent losses
Drive continuous improvement – processes, systems and policies
Title: Pipeline – Client Service/Customer Service/Financial Advisor/Codes Administrator/Asset
Company: Isilumko Staffing
Location: Cape Town, South Africa
Category: Finance & Banking (Bank Customer Service), Customer Service/HelpDesk (Bank Customer Service)