Overview
Personal Shopper/Eikestad Mall Jobs in Stellenbosch, South Africa at OneCart
Position: Personal Shopper (Eikestad Mall)
Do you have excellent customer skills?
Are you able to be thorough and payattention to detail?
Do you have the ability to use your initiative?
One Cart is now looking for Shoppers tojoin our team.APPLY TODAY!
Job Description
As a personal concierge shopper, you will be required to offer advice and guidance on products, prepare orders for delivery, and assist with customer queries. You should demonstrate excellentcommunication skillsand strive to exceed customer expectations. Personal concierge shoppers are required to remain in-store during working hours.
To be successful as a Personal Shopper, you should be resourceful, energetic, and payattention to detailtogether with excellent customer service. Outstanding Personal Shoppers add value to the buying experience and resolve any issues to the satisfaction of the customer.
Duties
And Responsibilities
Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Supporting customers by fulfilling placed orders and making payments in person.
Responding promptly and effectively to customers’ complaints and requests.
Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
Reporting customer issues, supply shortages, and inferior products to Management immediately.
Engaging with customers and ensuring any special instructions given by the customer are followed.
Ensuring that orders are accurately selected, scanned, and packed.
Assisting with order collection, packaging, loading, and payment, where required.
Keeping track of product offerings and availability.
Collaborating with store departments to ensure efficient service delivery.
Consistently manage own priorities to achieve all deliverables.
Follow any lawful and reasonable instructions from your supervisor.
Act as part of the team and always assist other members of the team in achieving common goals.
Consistently live and be an example of the Company’s values.
Job Requirements
Matric
Must be based in the area or closer
Must be Fluent in English
Must be able to type in full sentences.
If you do not hear anything from us in the next 2 weeks, please consider your application unsuccessful.
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Title: Personal Shopper/Eikestad Mall
Company: OneCart
Location: Stellenbosch, South Africa
Category: Customer Service/HelpDesk, Retail
