Overview
People Advisor Jobs in South Africa at Maersk Logistics & Services
Opportunity
At Maersk we have a vision that’s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our people to make it happen. That is why we are building a new global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers. The HR organization of the Future will work across brands, geographies, and cultures to support one global Maersk. By joining our regional team for IMEA early on, you have a unique opportunity to influence the vision and delivery of the People Partnering Organization.
When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.
KEY RESPONSIBILITIES:
Your role as a People Advisor will be to solve the HR-related queries of our employees and managers and make sure their interaction with HR results in a great experience:
Own to resolution people’s inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications, and other matters related to the employee lifecycle
Respond to our employees and managers through a variety of channels (HR case management, phone, email, live chat)
Guide employees and managers in using self-service in Workday and other HR systems, to facilitate technology adoption
Promote the usage of the employee HR Portal by providing guidance on HR knowledge content, such as global & local HR policies, How-To, etc.
Manage HR data quality and perform transactions in Workday and other HR applications
Work together with People Partners and functional specialists to solve complex queries
Prepare and handle HR documentation
Coordinate and administer onboarding and offboarding processes
Support improvement activities to simplify and standardize the HR processes
Deliver on high employee satisfaction, accuracy and timeliness
WHO WE ARE LOOKING FOR:
Saying that you should be customer-oriented is an understatement: we need you to be passionate about employee experience! You have high energy and drive and efficiently manage the resolution of every employee query:
A degree in Human Resources or similar and knowledge of HR concepts are a strong plus
One-two years’ experience in an HR role; you could also have several years experience in a customer-facing service role and an interest in pursuing a career in HR
Strong communication and problem-solving skills, ability to manage conflict, and attention to detail
A drive to identify needs, investigate options, seek solutions and partner with other HR colleagues to resolve issues
Ability to take initiative, manage multiple priorities and work in a fast-paced environment
Closure orientation
Low tolerance for delays and deviations
Ability to work in virtual teams
Knowledge of local legal labour regulations
Experience working with HR systems, preferably Workday, would be an asset
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Title: People Advisor
Company: Maersk Logistics & Services
Location: South Africa
