Overview
Payments Administrator Jobs in Roodepoort, Gauteng 1773 at Saya Recoveries
Job Summary
Payments Administrator – Saya Recoveries
The Payments Administrator plays a crucial role in processing DebiCheck and Instant payment methods.
This position requires working closely with suppliers and internal management and all staff.
The ideal candidate must have a strong compliance and administrative focus, excellent attention to detail.
The ability to work collaboratively in a team environment, while managing the compliance risk as per the control bodies such as the Banking Association, PASA etc.
Key Responsibilities
· Daily DebiCheck Stats Management
· Daily DebiCheck failed mandates administration.
· Daily DebiCheck written mandate administration.
· Daily DebiCheck Payment Recon
· Daily – Payment default: Insufficient Funds/Dispute administration
· Daily management of Mandate cancellations
· Daily Administration of communication received via outlook.
· Responsible for DebiCheck Training for New staff during Induction week as well refresher training while providing own manuals and presentations with up-to-date information.
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· Follow up training/coaching with under performing agents & feedback to supervisors and managers.
· Administration and facilitation on Debi check drives: e.g. competitions
· Analysis of DebiCheck vs alternative payment methods, discussions with managers & supervisors
· Disputes/Reversals: discussions with agents/Supervisors
· Insufficient Funds analysis: Discussions with agents/supervisors
· Targeted Campaign data administered to supervisors to facilitate Debi check arrangements.
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· Weekly mandate Recon
· Client feedback when required by submitting reports and necessary documentation.
· Management of no payment to date payments
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· DebiCheck client Breakdown
· DebiCheck Agent incentive Breakdown
· DebiCheck follow up PTP administration.
· Client Feedback on DebiCheck performance
· Management of banking partners and suppliers in terms of compliance and ensuring compliance with evolving legislation and regulations related to financial transactions.
· Documentation to be filed correctly on the allocated platforms.
· Managing queries related to payments.
· Loading New Agents for Capitec Pay and alternative payment methods.
· Performing other administrative duties as and when required
· Managing tight deadlines and high-volume transactions efficiently
Qualifications and Skills Required
· Matric and relevant diploma or degree.
· Minimum of 2 years payment stream experience in an administrative position within finance/banking.
· Excellent computer skills – Excel, Outlook, Power Point
· Strong attention to detail and accuracy.
· Good organizational and time management skills.
· Excellent written and oral communication abilities.
· Strong interpersonal skills with the ability to handle difficult queries effectively.
· Compliance Knowledge, Attention to detail, Adaptability, multitasking, problem-solving, teamwork, relationship management
Job Type: Full-time
Education:
High School (matric) (Preferred)
Experience:
Payments Administrator: 2 years (Preferred)
Work Location: In person
Title: Payments Administrator
Company: Saya Recoveries
Location: Roodepoort, Gauteng 1773
Category:
