Overview
Overnight Dispatch Route Coordinator Jobs in Queens, NY at Professional Transit
Overview
We are seeking a highly organized and detail-oriented Dispatch Coordinator to push overnight transportation routes.
Route Coordination:
- Assist in the planning, optimization, and adjustment of routes based on passenger needs, traffic conditions, or other factors.
- Reassign routes necessary to cover unexpected changes.
- Review and adjust routes during the shift to improve efficiency or address any safety concerns.
Customer Service:
- Address inquiries and complaints from staff, passengers, and the community in a professional and timely manner.
- Provide regular communication and updates regarding any significant operational changes or emergencies.
Administrative Tasks:
- Maintain accurate records of routes, schedules, driver assignments, and vehicle maintenance logs.
- Compile reports related to performance metrics, delays, incidents, or other relevant transportation data.
- Assist in scheduling driver shifts and managing time-off requests.
Technology Utilization:
- Operate and troubleshoot dispatch software, tracking systems, and other technological tools used in fleet management.
Qualifications:
- Geographical Knowledge of the Five (5) Boroughs, Required. Will Be Tested.
- High school diploma or equivalent required; additional education in transportation management or logistics preferred.
- 1 year of experience in a transportation or logistics role, preferably within a bus or public transportation environment.
- At least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation.
- Familiarity with dispatching, route planning, and GPS tracking software.
- Strong communication skills, both written and verbal, with the ability to handle multiple tasks in a fast-paced environment.
- Problem-solving skills and the ability to make quick decisions under pressure.
- Knowledge of local, state, and federal transportation laws and regulations, particularly those related to AAR, preferred.
- Ability to work flexible hours, including weekends, early mornings, late evenings, as needed.
- Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
- Exceptional communication skills with proficiency in phone etiquette and multi-line phone systems.
- Strong typing skills and experience with data entry accuracy.
- Ability to work overnight shifts reliably while managing multiple priorities effectively.
- Tasks As Assigned.
Schedule
Overnight | Sunday – Thursday | 8pm – 4am
Rate:
$23 Per Hour
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TO APPLY
Call 347-670-0610 or 718-558-0808
Select Prompts For Hiring Team. (Ask for hiring)
WORK LOCATION
Professional Transit
94-01 150th Street | Jamaica Queens | 11435
Entrance on 94th Ave
Pay: From $23.00 per hour
Application Question(s):
- I have at least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation
- I can work the following schedule: Overnight | Sunday – Thursday | 8pm – 4am
- I can participate in two week training? ( First Week -> Tuesday – Saturday | 7am – 5pm & Second Week Vary)
- I understand Candidates are Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
- Rate your Geographical knowledge of NYC Highways, Expressways , Bridges, Tunnels Etc.
Rate Scale 1 to 10.
10 – Best
1- Horrific
All Interviewees will be tested.
Work Location: In person
Title: Overnight Dispatch Route Coordinator
Company: Professional Transit
Location: Queens, NY
Category:
