Overview
Outbound Processing Agent (Durban) Jobs in Johannesburg, Gauteng, South Africa at DHL Express
Title: Outbound Processing Agent (Durban)
Company: DHL Express
Location: Johannesburg, Gauteng, South Africa
IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
Role Context
Responsible for the processing of all outbound material on a day-to-day basis following both ISO and Global Standard Operating Procedures.
Key Responsibilities
Shipment Administration
Responsible to check shipments and pieces conditions as well as paperwork quality and packaging
Ensure that all AWB’s are imaged and uploaded on the system. Check report at the end of the shift to confirm this.
Ensure that all shipments on the Process Dashboard are actioned (manifested and reweighed)
Ensure that all shipments are prepared to ‘perfect shipment’ standards, i.e.:
AWB & Invoice completion
Insurance or any other special services are captured on the system.
Appropriate Service alert labels are affixed.
CI checkpoint is captured for all non-stackable shipments.
Ensure any ICS.2 or UDG shipments are placed on hold, if not yet released
Outbound Sorting and Processing
Responsible for the re-weighing of shipments by ensuring accurate weighing, capturing of dimensions, and labelling of pieces.
Ensure that a printed reweigh PID label is attached to each individual piece.
Responsible for updating of systems with shipment and piece information (PID) using DCVS.
Responsible for the sorting of all outbound material into designated areas ensuring the appropriate cut-off times are met.
Preparation of all international bags and seals using the appropriate DHL Systems.
Responsible for the bagging of all outbound material into correct destination bags and cages.
Responsible for the segregation of High Value, DA65 and special Certificate clearance shipments. Capturing of the appropriate ST intercept checkpoint on the bag or cage containing such shipments.
Assist with Debrief process when required.
Complete Cash recon as per DEBRIEF process.
Capturing of Banking when required. (This can only be done by someone who has not done the debrief)
Security
Responsible to security check all shipments of a suspicious nature and always following standard DHL security procedures.
Ensuring that all suspicious shipments, that could not be physically inspected, are alerted to JNB GTW Security for further X-ray and Customs inspection as required.
General
Always follow Global Standard Operating Procedures.
Ensure quality is always integrated into the business.
Assist supervisors / managers with daily tasks as required on Ad Hoc basis
Minimum Requirements
Education & experience
Matric
Valid driver’s license code 8/10
PC Literacy
Knowledge of DHL Operations Systems
Excellent Written & Verbal Communication skills.
Previous experience in the courier industry within Operations
DHL systems experience
