Overview
Operations Specialist Jobs in Columbia, TN at Gofo Inc
Company Overview：
GOFO is a technology-driven last-mile delivery carrier established in August 2023, operating across the United States, Canada, and multiple European countries. Guided by the philosophy “Drive Efficiency, Deliver Trust,” GOFO provides efficient and reliable logistics solutions for e-commerce platforms and brand customers. In the U.S., the company runs a network spanning 47 states with over 300 hubs and stations, covering more than 12,000 ZIP codes and reaching over 75% of the population. Leveraging automated sorting systems, intelligent warehousing, data-driven dispatch, and a nationwide linehaul network. GOFO supports consistent, timely, and transparent delivery. IBy combining intelligent technology with localized execution, GOFO helps modern commerce move faster, smarter, and with greater trust.
Responsibilities:
- Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).
- Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.
- Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
- Monitor package deliveries to ensure accurate tracking and on-time performance.
- Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
- Analyze performance metrics and identify opportunities for process improvement.
- Ensure DSPs comply with company policies, contractual agreements, and industry standards.
- Collaborate with internal teams to develop and align on delivery strategies.
Requirements:
- Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).
- Strong negotiation, communication, and problem-solving skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with logistics systems and industry regulations is preferred.
- Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.
Pay: $20.00 – $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Title: Operations Specialist
Company: Gofo Inc
Location: Columbia, TN
Category:
