Overview
Operations Specialist Jobs in Cape Town, Western Cape, South Africa at Emphyre
Title: Operations Specialist
Company: Emphyre
Location: Cape Town, Western Cape, South Africa
About The Role
Our client is looking for a highly organized and proactive Operations Specialist to join their fast-growing tech startup. This role is critical in ensuring the smooth operation of our day-to-day business functions, optimizing processes, and driving efficiency across teams. If you thrive in a fast-paced, dynamic environment and have a passion for problem-solving, we’d love to hear from you!
Key Responsibilities
Process Optimization: Streamline and improve operational processes to enhance efficiency and scalability.
Cross-Functional Coordination: Work closely with product, engineering, marketing, and customer success teams to ensure smooth execution of company objectives.
Systems & Tools Management: Implement and manage operational tools (e.g., CRM, project management, finance software, automation tools).
Data & Reporting: Track key performance indicators (KPIs), generate reports, and provide insights to drive strategic decisions.
Vendor & Partner Management: Handle relationships with service providers, contractors, and key stakeholders.
Compliance & Risk Management: Ensure company operations comply with legal, financial, and regulatory requirements.
Budgeting & Financial Oversight: Support financial planning, expense tracking, and operational cost management.
Scalability Planning: Assist in building processes that can scale with the company’s growth.
What We’re Looking For
Experience in Tech Startups: 5+ years of operational experience in a fast-growing tech startup (SaaS, fintech, e-commerce, etc.).
Strong Problem-Solving Skills: Ability to analyze challenges and implement practical solutions efficiently.
Tech-Savvy: Proficiency with tools like Notion, Slack, Zapier, Asana, Airtable, HubSpot, QuickBooks/Xero, SQL, or similar
Process & Workflow Management: Experience with automation, process improvement, and scaling operations.
Data-Driven Mindset: Comfort with analytics, dashboards, and making data-backed decisions.
Excellent Communication & Adaptability: Strong ability to work across departments and drive alignment.
Startup Mentality: Comfortable working in an evolving environment, wearing multiple hats, and handling ambiguity
