Overview
Operations Manager Jobs in Cape Town, South Africa at Elite Search
Key Responsibilities:
Drive operational excellence by optimizing processes and ensuring scalability Lead and mentor the onboarding, Customer Success, and Second Line Technical Support teams Collaborate with global operational leads to maintain best practices Partner with sales and product teams to align operations with growth strategies Identify upsell opportunities and drive revenue growth initiatives Requirements: 5+ years in operational
leadership
, ideally within SaaS or customer success Ideally BCom Business related qualification or equivalent Proven experience in
process optimization
and KPI-driven management Strong commercial mindset with experience in customer-driven growth Experience in international
collaboration
across multiple regions Excellent
communication skills
and financial acumen Fluent English required If you’re passionate about
innovative
technology and driving business growth in the
exciting
world of social commerce, this is your opportunity to make an impact in a thriving global company.
Title: Operations Manager
Company: Elite Search
Location: Cape Town, South Africa
Category: Business (Operations Manager), Management (Operations Manager)