Overview
Operations Coordinator Jobs in Johannesburg, Gauteng at The Focus Group
The Focus Group Johannesburg, South Africa 04 April 2025 Junior / Mid 15000 – 19000 Full Time Cost to Company 1 years – 2 years Skills Administration Billing Event Coordination Procurement Project Administration Support Industries Administrative Job Description
Role Overview
We are looking for a highly organised and proactive Operations Coordinator to provide critical administrative and operational support across our SaaS business. This role spans travel and event coordination, procurement, billing support, project administration, light HR admin, internal communications, and organizational surveys. You’ll work closely with various teams to ensure business operations run smoothly and efficiently.
Key Responsibilities
Administrative Support
Support the MANCO team with day-to-day operational or administrative tasks.
Assist in the coordination of company events such as team days, off-sites, and other internal activities.
Travel & Event Coordination
Coordinate travel bookings including flights, accommodation, visas, and also support bookings for events, team meetings, and venues.
Procurement
Assist with the coordination of vendor quotes, purchase orders (POs), and deliveries in line with company processes.
Billing & Finance Support
Assist with internal and external billing queries.
Support invoice tracking, PO matching, and follow-ups on outstanding payments.
Help maintain accurate records using Zoho Books.
Project Administration
Support vendors and partners with coordination or delivery of tasks and projects.
Maintain requirements and project documentation.
Support project leads and assist with updating and maintaining knowledge management records.
Organizational Surveys & Feedback
Assist with the distribution and tracking of internal and external surveys including Net Promoter Score (NPS) and employee feedback.
Compile responses and help route feedback to relevant stakeholders.
Internal Communications
Help coordinate virtual and in-person events, including booking venues and managing service providers.
HR Administration
Assist with onboarding logistics for new hires such as system access and welcome packs.
Maintain HR documentation including leave records, contracts, and compliance checklists.
Provide administrative support for HR initiatives and audits.
Requirements
Qualifications
Matric (Grade 12) is essential.
A diploma or certificate in Business Administration, Project Management, or HR is advantageous.
Experience
1-2+ years in an administrative, coordination, or operations support role.
Skills
Strong organisational and multitasking ability.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office/ Other Cloud Applications
Familiarity with Zoho Books is preferred.
High attention to detail and ability to work independently.
Discretion and professionalism when handling sensitive information.
What We Offer
Flexible hybrid or remote working environment.
A collaborative, mission-driven SaaS culture.
Exposure to multiple business areas including finance, people, and operations.
Birthday leave, mental wellness leave, Christmas leave, and wellness support.
Professional development and learning opportunities.
Title: Operations Coordinator
Company: The Focus Group
Location: Johannesburg, Gauteng
Category:
