Overview
Operations and Client Coordinator Jobs in Epping, Western Cape at Fuzion Transport (Pty) Ltd
Full Job Description
Fuzion Transport is seeking a dedicated, detail-oriented individual to join our operations team as an Fleet Operations and Client Coordinator. This is a diverse and vital role that combines operational execution, client service, driver coordination, marketing support, and business development.
We’re looking for someone who thrives in a dynamic environment, communicates clearly and confidently, and brings structure and energy to transport operations. Experience in logistics or fleet management is preferred, along with a natural flair for client-facing engagement. This is a great opportunity for a motivated individual to grow within a fast-paced and collaborative team.
JOB SUMMARY
The daily management of the operations of the company, ensuring that all vehicles are utilised optimally and that the customer base is broadened as the company grows. Provide excellent customer service to all clients.
JOB REQUIREMENTS AND RESPONSIBILITIES
Operational Effectiveness
Manage planning, scheduling, and execution of daily client orders.
Ensure vehicles are loaded daily, meeting turnover and CPK targets.
Utilise subcontractors and grow the broking book.
Implement strategies to improve operational efficiency and equip drivers.
Oversee fuel and equipment purchasing and reconciliation.
Enforce loading, on-route, and offloading procedures to ensure timely, undamaged deliveries.
Troubleshooting
Address order non-conformances, communicate with clients, analyse root causes, and improve systems.
Improve diesel consumption.
Assess and mitigate operational risks.
Manage vehicle on-route risks and implement reduction strategies.
Customer Relations
Strengthen operations–client relationships to ensure consistent service.
Reduce delays at loading and offloading points.
Manage client communication to optimise satisfaction and internal flow.
Secure new clients to support business growth and operational efficiency.
People Management
Oversee recruitment, induction, and training of drivers; ensure daily management processes are in place.
Foster high-performance culture through effective management and coaching.
Maintain discipline to ensure a fair work environment.
General
Manage internal processes to ensure efficient paper flow and accurate, timely reporting.
Develop and manage computer systems to improve data accuracy and operational efficiency.
Job Type: Full-time
Application Question(s):
How many years’ experience do you have in the transport and logistics industry?
Do you have a valid drivers license?
What is your most recent job title?
Work Location: In person
Title: Operations and Client Coordinator
Company: Fuzion Transport (Pty) Ltd
Location: Epping, Western Cape
Category:
