Overview
Operational ISA Analyst Jobs in Midrand, Gauteng, South Africa at Fidelity Services Group
Title: Operational ISA Analyst
Company: Fidelity Services Group
Location: Midrand, Gauteng, South Africa
Overall Purpose of the Job: The overall purpose of this position is to liaise with the ISA team and support systems to ensure accurate information being presented to the financial institutions.
Minimum Qualifications And Experience
Post Matric Qualification Grade 12 (minimum)
Knowledge of banking industry processes. Banking certification would be an advantage
2 years of proven track record of working as an Analyst on projects
Proving strong quantitative abilities
Demonstrating proficiency in Microsoft Office programs, such as Excel and PowerPoint
Excellent analytical, multi-tasking, organizational and project management skills.
Solid communication (oral and written) and interpersonal skills required to interact with colleagues and clients both at a high-level and at a detailed level.
Keen interest in understanding new technologies and solving problems.
Ability to play an integral part in project delivery given tight constraints and uncompromising quality
Effective presentation, documentation and report writing skills.
Professional and well presented at all times
Ability to work under pressure and for extended hours, if required
Must be prepared to travel
Main Duties
Data Collection: Gathering and collecting data from various sources, including databases, spreadsheets, and external data sets.
Data Cleaning: Cleaning and preprocessing data to ensure accuracy and consistency.
Data Analysis: Using statistical and analytical tools to analyze data and extract meaningful insights.
Data Visualization: Creating visual representations of data, such as charts and graphs, to communicate findings effectively.
Report Generation: Generating reports and presenting findings to stakeholders or clients.
Data Interpretation: Interpreting data to identify trends, patterns, and opportunities for improvement or optimization.
Data Modeling: Building statistical models or predictive models to make data-driven decisions.
Data Quality Assurance: Ensuring data accuracy and reliability through quality checks and validation.
Collaborating: Working with cross-functional teams to understand business needs and provide data-driven solutions.
Tools and Software: Proficiency in data analysis tools like Excel, SQL, Python, R, and data visualization tools such as Tableau or Power BI.
Continuous Learning: Staying updated on industry trends and new data analysis techniques.
Communication Skills: Effective communication to convey complex data insights to non-technical stakeholders.
Problem Solving: Identifying and solving data-related challenges and issues.
Behavioral Competencies
Excellent verbal & written communication skills
Excellent customer service skills
Analytical thinking
Computer literate
Adaptability
Motivation
Negotiation
Persuasiveness
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.
Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
