Overview

Operational Finance Controller Jobs in Durban, KwaZulu-Natal, South Africa at BETSoftware

Title: Operational Finance Controller

Company: BETSoftware

Location: Durban, KwaZulu-Natal, South Africa

Job Description

  • Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
  • Strong attention to detail and accuracy.
  • Ability to work under pressure and meet strict deadlines.
  • Excellent communication and analytical thinking.
  • High level of integrity and accountability.
  • Team leadership and coordination skills.

Responsibilities

Billing & Revenue Operations

  • Prepare monthly invoicing batches for the customer base for review by the Management Accountant.
  • Ensure all billing data is accurately captured in the CRM before invoice generation.
  • Reconcile invoices to supplier accounts and identify billing discrepancies for review with the Finance team.
  • Support the month‑end revenue process by providing accurate billing and operational data.
  • Ensure billing aligns with customer contract terms and agreed pricing structures.
  • Analysis of Debtor collectability and recoverability to assist the Debtors Admin team and maintain the Provision for Bad Debts schedule.
  • Ensure activation, suspension, and termination workflows are correctly updated financially.

Debit Order Administration

  • Compile the monthly Debit Order batches and supporting reconciliations for review by the Management Accountant.
  • Validate customer banking information and ensure accuracy before Debit Order submission.
  • Reconcile debit order results and investigate unpaid/deferred transactions

CRM & Data Integrity

  • Become the financial custodian of the Hollywood Connect CRM system (Splynx).
  • Ensure activation, suspension, and termination workflows are correctly updated financially.
  • Conduct routine data quality audits and rectify inconsistencies.

Operational Finance Support

  • Support the operations team with financial insights for customer escalations, provisioning delays, and service disputes.
  • Assist the creation of commercial reports to enhance profitability.
  • Assist with cost allocation and revenue assurance linked to the ISP.
  • Provide financial inputs for operational process improvements.
  • Assist with ad‑hoc financial reporting and reconciliations.

Management Accounts

  • Assist the Finance team with Management Account deliverables and reporting.

Qualifications

  • Finance related degree/diploma.
  • Articles Preferred however not compulsory.
  • 1–2 years’ experience in a financial operations or accounting role.
  • ISP or telecommunications industry experience (highly advantageous).
  • Basic understanding of accounting principles (Accrual principles etc.)
  • Experience in CRM systems (ISP‑related CRM experience advantageous).
  • Intermediate Excel skills (VLOOKUP, pivot tables, recon skills).
  • Strong attention to detail and accuracy.
  • Ability to work under pressure and meet strict deadlines.
  • Excellent communication and analytical thinking.
  • High level of integrity and accountability.
  • Team leadership and coordination skills
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