Overview
Omni Merchant – Markham Jobs in Western Cape at The Foschini Group
Full Job Description
Key Responsibilities:
Product Preparation & Upload :
Collecting product samples from the buying team
Briefing the studio for imagery and styling
Delivering samples for shoots
Capturing product data (names, descriptions, attributes) into the online system
Online Product Discovery & Visibility:
Ensuring products are tagged and attributed correctly
Merchandising brand and category pages
Building themed collections and capsules
Content Coordination & Execution:
Creating and scheduling CRM newsletters
Updating site content for campaign alignment
Customer Experience:
Addressing product-related queries
Ensuring complete and accurate product information
Cross-Functional Collaboration:
Working with the Buying Team to align timelines
Liaising with Bash Studio, Partner success & CRM teams
Qualification and Experience:
2–4 years in eCommerce, retail merchandising, or digital marketing
Proven experience with product upload processes (data entry, sample management, PIM/CMS usage)
Hands-on involvement in site merchandising, collection building, and campaign execution
Exposure to cross-functional collaboration (working with Buying, CRM, Studio, Digital Marketing)
Familiarity with email marketing platforms and building/scheduling newsletters
Experience with customer service liaison or resolving online product queries is advantageous
Skills:
Proficient in Product Information Management (PIM) and Content Management Systems (CMS)
Strong working knowledge of Microsoft Excel/Google Sheets
Familiarity with eCommerce platforms (Shopify, Magento, Salesforce Commerce Cloud, etc.)
Basic understanding of SEO principles and product discoverability best practices
Basic understanding of copy writing principles
Core Competencies & Soft Skills
Detail-Oriented: Ensures accuracy in product information and uploads
Highly Organized: Manages multiple workflows, deadlines, and sample logistics efficiently
Collaborative: Works well across teams to align on timelines, campaign deliverables, and creative execution
Customer-Centric Thinking: Understands the importance of accurate content and a seamless shopping experience
Adaptable & Proactive: Can manage change and problem-solve quickly in a fast-paced, deadline-driven environment
Commercial Mindset: Understands how merchandising decisions impact sales and traffic KPIs
Creative Eye: Can curate and present product in a way that supports brand and conversion goals
Behaviours:
Business Insight – applies market and business insights in order to drive organisational objectives
Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner
Customer Focus – understands, anticipates, and meets the needs and expectations of customers
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity – interprets and simplifies complex and contradictory information when resolving organisational problems
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
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Title: Omni Merchant – Markham
Company: The Foschini Group
Location: Western Cape
Category:
