Overview
Offshore IT Technician – M/V The Explorer Jobs in Montague Gardens at Trans Hex Group
Reporting to IT Manager, the IT Technician is responsible for maintaining the smooth running of all the IT systems on board and driving continuous improvements to the IT environment. This role includes being the technology go-to person for the vessel and the person delegated by the head office to maintain a system vital to the success of the company.
DUTIES AND RESPONSIBILITIES:
Ensure compliance with Group Safety and Security policies.
Ensure IT compliance with Permits to Work when necessary.
Manage the day-to-day onboard network requirements.
Manage the issuing of access tokens for crew Wi-Fi connectivity with the OTM.
Maintain the Security IT system in conjunction with the SSO and Group Security Policies.
Ensure user productivity software availability.
Maintain the vessel VSAT system in conjunction with the vendor.
Ensure computer systems are fit for purpose in line with ITIL lifecycles.
Ensure that systems use verified, legitimate software.
Maintain documentation and technical diagrams.
Ability to identify opportunities for technology improvements.
Maintain the digital security of the vessel.
Manages IT Daily Report.
Generates breakdown reports with suggested remedial actions.
Manage IT inventory and audit reports.
Manage ticket logging and closing.
REQUIREMENTS AND SKILLS:
Certificate/Diploma/Degree in Information technology
Minimum 3 years networking experience
Minimum 2 years MS Windows/Office/Server experience
Minimum 2 years CCTV and Access Control system experience
General firewalling experience
Ability to work unsupervised
Security orientated.
Valid Passport
ROTATION & WORKING HOURS
8 weeks on / 4 weeks off
12-hour shifts
Monday to Sunday
Interested applicants are required to forward their CV along with all supporting documents, to [email protected]. Please add the name of the position applying for on the description of the email. We value diversity and encourage applications from all suitably qualified individuals, in accordance with our commitment to Employment Equity.
Job Types: Full-time, Permanent
Work Location: In person
Application Deadline: 2025/06/27
Title: Offshore IT Technician – M/V The Explorer
Company: Trans Hex Group
Location: Montague Gardens
