Overview
Officer: Market Conduct Oversight Jobs in Stellenbosch, Western Cape, South Africa at Capitec Client Care
Title: Officer: Market Conduct Oversight
Company: Capitec Client Care
Location: Stellenbosch, Western Cape, South Africa
Apply now »
Date: 24 Apr 2025
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Apply By:
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
To see what life at Capitec is all about and complete a short assessment, please click here!
Once you have completed the above finalize your application by clicking apply below
Purpose Statement
Manage and ensure Capitec’s compliance to relevant legislations and internal policies through identifying, mitigating and controlling risks in an allocated area of accountability.
Experience
MINIMUM:
3 Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity.
Client service experience
IDEAL:
3+ Years’ long term / short-term insurance experience, of which one year has to be in a FAIS Representative capacity
Experience in a position working with senior stakeholders
Qualifications (Minimum)
A relevant tertiary qualification
FAIS accredited as Key Individual and approved by FSCA
Qualifications (Ideal Or Preferred)
A relevant post-graduate qualification
Knowledge
MINIMUM:
Customer care and service protocol knowledge
Basic regulatory knowledge
Business and commercial awareness
Insurance Industry (Long- and short term insurance)
Risk Industry
Banking Industry
Dispute resolution (complaints management)
Knowledge of FAIS, National Credit Act, Conduct Standards for Banks etc.
IDEAL:
Long-term insurance
Skills
Attention to Detail
Communications Skills
Influencing Skills
Interpersonal & Relationship management Skills
Planning, organising and coordination skills
Conditions of Employment
Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Apply now »
