Overview
Officer, Customer Liaison (Level 1) Jobs in Durban, KwaZulu-Natal, South Africa at Standard Bank Group
Title: Officer, Customer Liaison (Level 1)
Company: Standard Bank Group
Location: Durban, KwaZulu-Natal, South Africa
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
National Certificate (NQF5)
Experience
1-2 years branch banking experience with exposure to enquiries and query management.
Additional Information
Behavioural Competencies
Meeting Timescales
Completing Tasks
Showing Composure
Articulating Information
Team Working
Technical Competencies
Banking Process and Procedures
Product Knowledge
Customer Reception and Channelling
Client Servicing
