Overview

Officer, Customer Liaison (Level 1) Jobs in Northern Cape, South Africa at Stanbic Bank Tanzania

Title: Officer, Customer Liaison (Level 1)

Company: Stanbic Bank Tanzania

Location: Northern Cape, South Africa

Job Description

To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification:

NQF Level 5

Experience Required

Client Coverage

Personal and Private Banking

1-2 years branch banking and administrative experience

Exposure to enquiries and query management

Additional Information

Behavioural Competencies

Documenting Facts

Embracing Change

Following Procedures

Interacting with People

Interpreting Data

Technical Competencies

Banking Process & Procedures

Client Servicing

Customer Reception and Channelling

Product Knowledge (Consumer Banking)

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