Overview
MSP Technical Coordinator- CT Jobs in Cape Town, South Africa at HR Corporation
Position can be based from either the office in Cape Town CBD, or Melrose Area of Johannesburg.
Job Description
As a Technical Coordinator, you will be responsible for reviewing and prioritizing incoming support tickets, managing ticket queues, and ensuring efficient service delivery to our client’s businesses. You will act as a liaison between the Technical Team, Suppliers, and Clients, ensuring that support requests are logged, attended to, and resolved in a timely manner.
Minimum Requirements
Matric.
Business/Operations Qualification will be advantageous.
3 years’ experience in a similar environment and industry.
NON-NEGOTIABLE, must have MSP Technical Experience.
Experience working on a ticketing system.
Experience assigning Microsoft 365 support tickets.
Salary: R22,000 – R32,000
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Title: MSP Technical Coordinator- CT
Company: HR Corporation
Location: Cape Town, South Africa
Category: IT/Tech (Technical Support, IT Support)
