Overview
Mid-Level Compliance Officer Jobs in Cape Town, South Africa at Methys Group
Job Summary
We are seeking a detail-oriented and proactive Mid-Level Compliance Officer with 2–3 years of experience to support daily compliance operations, fraud monitoring, and merchant due diligence. The successful candidate will play a key role in ensuring adherence to internal policies, regulatory requirements, and operational standards while supporting onboarding and ongoing merchant monitoring processes.
Key Responsibilities
- Fraud Monitoring & Transaction Review:
Review previous day’s transactions to identify anomalies, suspicious activity, or potential fraud patterns. - Verify settlements, ensuring correct application of fees.
- Perform daily batch checks and reconcile transactions with settlement batches.
- Conduct wallet load reconciliations.
- Manage BIN blocking and unblocking processes as required.
- Merchant Compliance & Monitoring:
Review merchant websites and assess online reputation (including customer reviews) to confirm legitimacy and service delivery. - Conduct due diligence to ensure merchants meet compliance and risk standards.
- Monitor merchant chargeback ratios and escalate where necessary.
- Operational Support & Queries:
Respond to daily merchant and internal queries via phone and email. - Process administrative updates, including banking detail changes, business name or branding updates, and 3DS disablement requests.
- Provide support on chargeback-related queries and investigations.
- Onboarding & KYC Verification:
Liaise with clients and internal sales teams to collect required onboarding documentation. - Perform KYC (Know Your Customer) verification in line with compliance policies.
- Ensure secure storage and proper record-keeping of all documentation.
- Submit completed applications for management approval and, upon approval, set up merchant accounts and onboarding systems.
Requirements
Minimum Requirements
- 2–3 years’ experience in compliance, risk, fraud monitoring, or a related field.
- Strong understanding of KYC, AML, and regulatory compliance principles.
- Experience in payments, fintech, or financial services is advantageous.
- High attention to detail and strong analytical skills.
- Excellent communication and problem-solving abilities.
- Ability to manage multiple tasks and meet daily operational deadlines.
Key Competencies
- Analytical thinking and risk awareness
- Strong organizational skills
- Integrity and confidentiality
- Customer service orientation
- Ability to work independently and within a team
Benefits
- Exposure working for an international company
- Fast-paced learning in a non-corporate environment
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Title: Mid-Level Compliance Officer
Company: Methys Group
Location: Cape Town, South Africa
Category: