Overview
Medical Scheduler Jobs in Remote at Healthcare Hiring Firm
Summary
We are seeking a detail-oriented and reliable Medical Scheduler to join our team. The ideal candidate will be responsible for coordinating patient appointments for therapy services in accordance with established protocols. This role involves both front-desk and phone-based scheduling, requiring a high level of professionalism, accuracy, and efficiency. Excellent communication skills are essential to ensure a smooth and courteous experience for patients and healthcare providers alike.
Pay: $3 per hour
Key Responsibilities
Answer incoming calls to schedule therapy appointments or relay accurate messages to clinical staff.
Follow scheduling guidelines and insurance protocols to determine appropriate appointment placement.
Make outbound calls to confirm, reschedule, or remind patients about appointments and required documentation (e.g., insurance cards).
Contact patients who miss appointments to reschedule them promptly.
Greet patients upon arrival, complete check-in procedures, and assist with check-out and follow-up appointment scheduling.
Prepare next-day patient schedules and profiles, ensuring all required chart documents are available and accurate.
Perform general front-desk duties, including filing, faxing, copying, and scanning documents into electronic patient records.
Collect and update demographic and insurance information in the system; scan insurance cards and relevant documentation.
Process patient co-payments and ensure accurate tracking of financial transactions.
Assist in printing therapy documentation and managing administrative support tasks as needed.
Requirements
Excellent communication skills, verbal and written, are a must.
Previous customer service experience with basic computer skills; familiarity with Windows environments and scheduling systems preferred.
High School Diploma or equivalent required.
Prior experience in a medical office or knowledge of medical terminology is highly desirable.
Strong organizational skills, attention to detail, and ability to multitask in a fast-paced setting.
Job Type: Full-time
Application Question(s):
What is your pay expectation?
Describe how strong your communication skills are.
Are you available to start immediately? Please provide a potential start date.
Experience:
Medical Administration: 2 years (Required)
Title: Medical Scheduler
Company: Healthcare Hiring Firm
Location: Remote
