Overview
Medical Debt Collector Jobs in Johannesburg, South Africa at McCulloch, Harrison & Partners
Medical Debt Collector – Fixed-term 3 month post
About Us
Rehab Matters, operated by McCulloch Harrison & Partners, specialises in physical rehabilitation for people with disabilities. We pride ourselves on offeringpatient-centered care, promoting independence, and enhancingquality of lifethrough our skilledmultidisciplinaryteam.
Position Overview
We are seeking an experiencedMedical Debt Collectorto join our Accounts Team on a fixed-term basis while our permanent employee is on maternity leave. This role involves managing the collection of outstanding medical accounts withprofessionalism,empathy, andprecision, ensuring thefinancial stabilityof our operations and maintaining positive relationships with our patients.
Key Responsibilities
Manage the collection of outstanding medical accounts, including contacting patients and healthcare providers.
Communicate effectively and professionally with patients via phone, email, and in person.
Resolve billing inquiries, disputes, and account discrepancies in apatient-focusedmanner.
Negotiate payment plans in line with company policies.
Collaborate closely with the Accounts Team to streamline processes and ensure accurate reporting.
Maintain detailed records of all interactions and account statuses.
Adhere to policies and procedures regarding confidentiality and ethical collections practices.
What We Offer
A supportivework environmentwithin a team dedicated to patient care and financial stewardship.
Opportunity to contribute to a leading rehabilitation practice andmake a differencein patients’ lives.
Location:Morningside, Sandton
Term:Fixed-term (3 March 2025 – 30 June 2025)
Hours:Full-time (8am – 4pm, Monday to Friday)
Remuneration:R7,000 – R10,000 per month
We thank all applicants for their interest. Only shortlisted candidates will be contacted.
Qualifications
Required Skills & Qualifications
Minimum 3 years of medical or allied health debt collection experience (essential).
Strong proficiency in Microsoft Excel and email platforms.
Exceptional verbal and writtencommunication skills.
Ability to handle conflict and resolve issues tactfully and empathetically.
Highly organized with meticulousattention to detail.
Proven ability to work effectively in ateam environment.
Additional Requirements
A professional,patient-centeredapproach to collections.
Adaptabilityto integrate quickly into an existing Accounts Team of four members.
On-site role in Morningside, Sandton – reliable transportation required.
Must have skills
Medical Debt Collecting Experience
Strong verbal and writtencommunication skills
Excel, Word and Email Proficient
Good to have skills
Elixir Platform Experience
Seniority level:Mid-Senior level
Employment type:Full-time
Job function:Accounting/Auditing and Finance
Industries:Medical Practices
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Title: Medical Debt Collector
Company: McCulloch, Harrison & Partners
Location: Johannesburg, South Africa
Category: Finance & Banking
