Overview
Market Research Executive (Data Processor) Jobs in City of Cape Town, Western Cape, South Africa at Potentiam Ltd
Title: Market Research Executive (Data Processor)
Company: Potentiam Ltd
Location: City of Cape Town, Western Cape, South Africa
Potentiam is a rapidly growing global offshore solutions provider, connecting skilled technical professionals with leading UK and European companies. With established offices in South Africa, Romania, and India, and our newest location in Brazil, we continue to expand our global presence to support businesses in scaling effectively and sustainably.
Our mission is to help companies build high-performing offshore teams while ensuring our people have clear career development and growth opportunities. Potentiam manages all aspects of HR, payroll, infrastructure, and staff development, while our clients directly oversee their teams’ day-to-day responsibilities and role-specific training.
With ambitious growth plans to reach over 500 team members globally within the next 3–4 years, Potentiam offers an exciting, fast-paced environment where people, purpose, and performance come together.
Purpose of the role:
The Senior Data Processing Executive plays a critical role in delivering structured, high-quality, analysis-ready data across global markets
You will take ownership of complex, multi-market datasets, ensure rigorous quality control, support data governance standards, and contribute to automation and operational efficiency initiatives. There will be opportunities to streamline processing workflows, maintain documentation and structured operating procedures and mentor junior team members and review outputs.
Duties and Responsibilities:
Data Quality
- Own post-fieldwork data validation and cleaning
- Identify routing, quota, and logic inconsistencies
- Apply structured cleaning frameworks and document decisions
- Ensure datasets meet governance and version control standards
- Support change control processes across trackers and multi-wave studies
Data Preparation & Transformation
- Merge, restructure multi-market datasets
- Create derived variables and recodes aligned to reporting specs
- Manage multi-response (0/1) sets, weighting, and significance testing
- Manipulate and clean SPSS data
- Prepare datasets for client ingest
Tabulation & Reporting
- Build and validate client-ready tabulations
- Produce grouped responses, nets, rankings and statistical testing
- Ensure consistency across waves and markets
- Deliver high-quality Excel outputs to consultancy teams
Minimum Requirements:
- Minimum 3 years’ data processing experience within a market research agency
- Strong understanding of survey logic, quotas, weighting and statistical testing
- Experience working on trackers or multi-market studies
- Proven ability to manage deadlines in high-volume environments
Platform & Tool Expertise
Data Collection Platforms (essential):
- Decipher (Forsta), Dimensions, Qualtrics, ConfirmIT or similar platforms
Data & Statistical Tools (essential):
- SPSS
- Advanced Excel
Tabulation Software (at least one of):
- Quantum, Merlin, Q Research Software, SPSS or Equivalent Tabulation platforms
Location and Hours:
Cape Town I SAST 10.00-18.30 (Mon-Fri)
Data Privacy Notice
The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.
For any questions regarding data processing related to HR activities, please contact Chantal Endemann at [email protected].
All data shared with third parties complies with applicable confidentiality and retention requirements.