Overview
Manager of Command Centre Jobs in Johannesburg, South Africa at Indi Path
An opportunity exists for a compassionate leader to effectively manage a 24/7 IT infrastructure network and systems command center.
The IT systems date back to the mid-1970s and a scheduled two-year transition to cloud computing is underway. The focus will be on building and retaining high-performing teams ensuring service level agreements (SLAs) are met and proactively identifying and reporting incidents in real-time. Honesty and reliability are paramount as is the effective management of downtimes and communication with critical C-suite stakeholders.
This role is vital to the payments systems network in Africa. An accomplished leader who is committed to personal development and possesses an undergraduate degree is essential.
This position also offers the chance to transition legacy systems to real-time reporting and to lead a diverse team that spans multiple generations from baby boomers to Gen Z. Apply for the opportunity to work on cutting-edge financial technology networks infrastructure and systems.
Your key responsibilities include:
Stakeholder Management
Strategic Alignment
Initiatives/projects for continuous improvement
Daily Operational functions
Disaster Recovery/Operational Resilience
Qualification / Knowledge:
Product and system knowledge
Business Process improvement
Required computer literacy levels
Payment Processing
A bachelor’s degree or equivalent 3 years degree is preferred advantage
Cloud & technology knowledge and experience
ITIL 4
ITSM MANAGEMENT
Experience:
Mastery of the concepts and principles of a specialist field ability to manage other professionals in this field
Experience in Payments systems and products
Minimum 8 years experience in the information technology field including 5 years in a supervisory team lead or project manager capacity or an equivalent combination of education and experience.
Required Experience:
Manager
Key Skills:
English, Helpdesk, Asset Management, ABB, Data Mining, Control Engineering
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Title: Manager of Command Centre
Company: Indi Path
Location: Johannesburg, South Africa
Category: IT/Tech (IT Project Manager, IT Consultant)
