Overview
Manager – Fraud Investigations Jobs in Johannesburg, South Africa at MTN
The Privacy Manager is responsible for managing the daily operations of the Privacy Team.
The Privacy Manager will manage privacy aspects of client and supplier agreements and requests for proposals, conduct privacy impact assessments, manage privacy breach investigations, review privacy policies and procedures, and handle other privacy-related tasks.
The Privacy Manager will also provide guidance on privacy-related matters to firms located in the rest of Southern Africa, namely Botswana, Mauritius, Mozambique, Namibia, Zambia, and Zimbabwe.
Position Specifications
Educational (Minimum Level Necessary to Perform the Job)
Professional
LLB Degree
Professional Privacy Certification (Preferred)
Experience (Minimum Necessary Before Being Considered for the Job)
5 years’ experience as a Legal Professional
2 years’ management experience
3 years’ privacy-related experience
Core Competencies (Attributes)
Attention to detail and ability to adapt to changing environments
Ability to analyze and interpret information
Able to work independently and as part of a team
Ability to organize, manage, and prioritize multiple tasks and work under pressure
Ability to lead, manage, and prioritize the workload of team members
Ability to cope with high-stress environments
Key Performance Areas & Key Performance Indicators Main Responsibilities
List the tasks underpinning the responsibility:
Develop, Implement, and Manage Policy, Processes, and Procedures
Develop, implement, manage, and continuously improve privacy policies, processes, procedures, and protocols.
Ensure communication of policy, processes, procedures, and protocols updates to staff.
Manage the firm’s privacy breach investigation process.
Ensure that investigations are completed promptly and according to applicable legal and regulatory requirements.
Provide status reporting to management.
Review of Privacy Related Clauses of Client, Supplier, RFP, NDA, etc.
Conduct privacy reviews of client, supplier, NDA, etc. agreements ensuring adequacy for the personal information under the firm’s control.
Review and update privacy-related aspects of agreement templates.
Ensure stakeholder communication.
Conducting Privacy Impact Assessments
Conduct Privacy Impact Assessments on new technology and business processes.
Ensure that all Privacy Impact Assessment registers are maintained and accurate.
Ensure stakeholder communication.
Stakeholder Management
Ensure appropriate escalation to the Africa CISO of priority issues.
Ensure appropriate communication with internal and external stakeholders.
Development and distribution of privacy awareness material.
Privacy Subject Matter Guidance
Provide expert Privacy guidance to business units.
Management Compliance Activities
Continuously monitor Privacy-related notifications from applicable regulators to develop implementation actions to ensure compliance.
Assist with Privacy Audit activities and development and implementation of remediation activities.
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Title: Manager – Fraud Investigations
Company: MTN
Location: Johannesburg, South Africa
Category: Management
