Overview
Manager, Card Acquiring Disputes Jobs in Johannesburg at Standard Bank
Job Overview
Business Segment: Business & Commercial Banking
Location: ZA, GP, Johannesburg, 3 Simmonds Street
Job Type: Full-time
Job Ref ID: 80319173A-0001
Date Posted: 6/19/2025
Job Description
To lead the investigation of illegal and fraudulent cases by setting monitoring systems and managing security threats identified through trend analysis. To drive a culture of operational excellence through managing the Fraud and Disputes Analyst Team by guiding and coaching them on rigorous fraud investigations to protect clients and the bank from the risk of increased fraud losses and disputes and preserving the business reputation.
Qualifications
Qualification
Risk Management Degree
Experience
1-2 years experience in managing and leading people in order to deliver high levels of operational excellence and customer service
5-7 years extensive experience in a leadership role in fraud or similar environment
Comprehensive knowledge of transactional systems, processes and procedures in the industry
Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking
Additional Information
Behavioural Competencies
Providing Insights
Examining Information
Making Decisions
Directing People
Resolving Conflict
Technical Competencies
Compliance
Data Management
Fraud Detection and Management
Fraud Investigation
Query Resolution
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Title: Manager, Card Acquiring Disputes
Company: Standard Bank
Location: Johannesburg
