Overview
Maintenance Supervisor Jobs in Durban, KwaZulu-Natal, South Africa at Tsebo Solutions Group
Title: Maintenance Supervisor
Company: Tsebo Solutions Group
Location: Durban, KwaZulu-Natal, South Africa
Duties & Responsibilities
Contractor and Service Provider Management
- Monitor contractor performance against agreed SLAs
- Maintain accurate contractor documentation and compliance records
- Build and maintain effective service provider relationships
- Address contractor performance issues and implement corrective actions
- Ensure all contractors comply with site safety requirements
Maintenance Planning and Scheduling
- Assist in maintenance planning and scheduling activities
- Ensure adequate resources are available to meet operational demands
- Monitor maintenance completion against agreed targets
- Approve overtime where operationally justified
- Ensure productivity standards align with SLA requirements
Project Management
- Assist with project planning and implementation
- Coordinate project resources and contractors
- Maintain communication with stakeholders and clients
- Track project progress and escalate risks where required
- Ensure projects are delivered to quality, cost, and timeline expectations
Commercial and Financial Management
- Manage departmental budgets within approved limits
- Review and monitor invoices and pass-through costs
- Assist with cost control initiatives
- Prepare financial reports and expenditure summaries
- Support achievement of financial performance targets
Customer Satisfaction
- Build and maintain strong relationships with clients
- Respond promptly to client concerns and service requests
- Monitor service delivery performance
- Ensure achievement of customer satisfaction targets
- Identify opportunities to improve service delivery
Departmental Effectiveness
- Conduct operational inspections and audits
- Monitor compliance with policies and procedures
- Ensure maintenance records are accurate and up to date
- Identify improvement opportunities and implement corrective actions
- Support business continuity and operational efficiency initiatives
Integrated Management Systems (IMS) and EHS Compliance
- Promote and maintain a strong safety culture
- Ensure compliance with legislative and company requirements
- Participate in safety audits and inspections
- Investigate incidents and implement corrective actions
- Maintain required SHEQ documentation and records
Human Resources and Industrial Relations
- Supervise and develop team members
- Conduct performance management discussions
- Identify and address training and development needs
- Support disciplinary and grievance processes
- Promote employee engagement and teamwork
Reporting
- Prepare technical and management reports
- Maintain maintenance and compliance records
- Report on KPI and SLA performance
- Provide operational updates to management and clients
- Ensure reporting deadlines are met
Skills and Competencies
- Excellent communication and stakeholder relationship management skills
- Strong customer service orientation
- Team leadership and collaboration skills
- Strategic planning and coordination ability
- Problem-solving and analytical thinking
- Innovative and continuous improvement mindset
- Financial and commercial awareness
- Project and resource management capability
- Conflict management and negotiation skills
- Knowledge of maintenance planning and contractor management
- Technical reporting and administrative capability
Qualifications
Qualifications
- Grade 12 (Matric)
- Relevant tertiary qualification, preferably in Engineering or a related field
Experience
- 2 to 5 years’ experience in Facilities Management, Engineering, Property Management, or Project Management
- Experience managing technical and non-technical teams
- Demonstrated knowledge of facilities maintenance operations
- Strong understanding of SHEQ principles and compliance requirements
- Working knowledge of Service Level Agreements (SLAs)
- Understanding of Labour Relations Act (LRA) and Industrial Relations (IR) processes
- Valid driver’s licence and reliable transport
- Proficient in Microsoft Office Suite