Overview

Lost Property Administrator Jobs in City of Johannesburg, Gauteng, South Africa at FlySafair

Title: Lost Property Administrator

Company: FlySafair

Location: City of Johannesburg, Gauteng, South Africa

  • Collect passengers' lost property from FlySafair stations;
  • Sort lost property according to time periods of loss;
  • Return identified lost property to airports for passenger collection;
  • Assist with the delivery of lost property to couriers when required;
  • Identify and track owners of lost identification documents and passports;
  • Document and categorize lost items, maintaining detailed records and logs;
  • Follow procedures for handling valuable or sensitive lost items;
  • Keep the lost and found area organized and accessible;
  • Coordinate with relevant departments or authorities (e.g., security, airlines, law enforcement);
  • Provide monthly reports on the lost property process;
  • Co-ordinate charity drives in collaboration with the Customer Care Centre Manager;
  • Assist the Call Centre Team and baggage handlers with lost property queries;
  • Identify and track owners of lost identification documents and passports;
  • Provide assistance and information to passengers regarding lost property policies and procedures;
  • Train staff in other stations regarding lost property procedures as and when required.
  • Grade 12 or Equivalent (Essential);
  • 1 —3 years' experience in Warehousing, Contact Centre or related environment (Essential);
  • Proficient in the use of MS suite;
  • Driver's license (Essential);
  • Basic understanding of warehouse principles;
  • Strong organizational skills;
  • Excellent communication skills (written and verbal);
  • Good office administration and interpersonal skills.

Personal Attributes

  • Professional, proactive, and able to work unsupervised;
  • Able to handle sensitive and confidential information;
  • Customer Centricity;
  • Professional, proactive, and able to work unsupervised;
  • Attention to detail;
  • Integrity and trustworthiness;
  • Results-driven mindset.

Application Guideline

  • Email applications will not be accepted;
  • Preference will be given to members of under-represented designated groups;
  • Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair Reserves The Right

  • Not to proceed with this vacancy;
  • To appoint the selected candidates based on its operational requirements.

Closing date: 24 July 2026

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