Overview
Liquor Store Manager Jobs in Durban, South Africa at Info Personnel
A proudly South African, local supermarket chain that provides customers with affordable groceries of high quality.
POSITION INFO :
PRIMARY RESPONSIBILITIES :
Store Targets and Profitability
Responsible for meeting store targets.
Maintain store expenses within budget.
Manage shrinkage within the store.
Motivate staff to contribute to the store’s success.
Stock Management
Oversee stock control by monitoring stock levels and purchases.
Participate in category stock counts and investigate variances.
Ensure stock received and GRV’d as per procedure, capturing transfers, claims, and invoices accurately.
Oversee the receiving process, ensuring accurate stock receipt and timely returns.
Front End Function
Manage the front-end operations.
Control and check floats
Ensure correct cash-up procedures and money drops.
Staff Control
Oversee staff management, including recruitment, training, orientation, appraisal, and supervision.
Schedule staff monthly to optimize coverage, limit outsourced staff, and reduce overtime.
Ensure staff uniforms are neat and proper.
Ensure compliance with store policies, procedures, and rules.
Motivate staff to achieve maximum performance through planning, time management, and productivity.
Security, Health, and Safety
Responsible for the safety of the store, staff, and customers.
Customer Experience
Ensure customer satisfaction and adherence to the customer service program. Oversee store hygiene and legal compliance.
Promotions
Assist with promotional activities, including preparation and implementation of promotional materials and events.
Administration
Perform administrative functions, maintain organized and accurate documentation.
Communication
Communicate issues related to productivity, staffing, training, system improvements, and other relevant matters to senior management promptly and professionally.
QUALIFICATIONS AND EXPERIENCE :
Grade 12 or equivalent; related qualification is beneficial.
5-7 years’ managerial experience in a retail environment.
Skills Required
Honest, trustworthy, and customer service-oriented.
Ability to foster teamwork.
Attention to detail.
Problem-solving skills.
Initiative and proactive attitude.
Strong communication skills for staff training and problem-solving.
Accurate with figures and data.
Good interpersonal skills.
Commitment to quality and delivery.
Ability to work independently and as part of a team.
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Title: Liquor Store Manager
Company: Info Personnel
Location: Durban, South Africa
Category: Retail (Retail & Store Manager, Operations Manager), Management (Retail & Store Manager, Operations Manager)
