Overview
Learning & Capability Manager Jobs in Randburg, South Africa at Craven Cottage CC
Location: Randburg
Duties Skills Development & Compliance
- Manage WSP and ATR submissions and ensure Skills Development compliance.
- Maintain SETA and QCTO relationships and maximise funding opportunities.
- Coordinate learnerships, internships and other skills development initiatives.
- Ensure accurate reporting, record keeping and audit readiness.
- Manage compliance with skills development, employment equity, and B-BBEE requirements to earn the highest possible skills development score.
Learning & Development
- Identify learning needs and capability gaps in partnership with HRBPs and business leaders.
- Design and coordinate learning programmes, development pathways and learning interventions.
- Manage external training providers and learning resources.
- Support the implementation and optimisation of learning systems and tools.
Onboarding & Employee Development
- Develop and maintain the Collection’s onboarding and induction framework.
- Support the creation of role‑specific onboarding and development pathways.
- Coordinate leadership development and employee growth initiatives.
- Support succession planning and internal mobility through structured development opportunities.
Knowledge Management & Organisational Capability
- Maintain a central repository of organisational knowledge, policies, SOPs and learning resources.
- Establish governance practices for document ownership, version control and knowledge accessibility.
- Partner with operational teams to capture and share organisational knowledge and best practice.
- Drive consistency in onboarding, operational standards and knowledge‑sharing across the business.
- Support the development of capability frameworks, learning pathways and leadership expectations that enable employees to perform effectively in their roles.
Reporting & Continuous Improvement
- Track and report on learning participation, compliance and effectiveness.
- Develop learning and capability dashboards and insights.
- Measure the impact of development initiatives and identify opportunities for improvement.
- Continuously enhance learning, onboarding and capability practices across the group.
- Train and support HODs and HRBP in tracking, evaluating, and reporting on learning results and training value.
Requirements
- Relevant qualification in Human Resources, Learning & Development, Organisational Development, Education, Industrial Psychology or a related field.
- Skills Development Facilitator (SDF) certification advantageous.
- Assessor and/or Moderator accreditation advantageous.
- At least 4–6 years’ experience in Learning & Development, Skills Development.
- Experience managing WSP/ATR submissions and SETA engagement.
- Experience developing learning programmes, onboarding initiatives and capability‑building interventions.
- Experience working across multiple sites or operational environments.
- Hospitality or service industry experience advantageous.
- Thorough Knowledge and understanding of Skills Development legislation and SETA processes.
- Thorough understanding of the B-BBEE Tourism Sector Codes, specifically the Skills Development element.
- Experience in dealing with CATHSSETA will be advantageous.
- Understanding of the NQF and SAQA guidelines.
- Understanding of learning programme design and adult learning principles.
- Knowledge of onboarding, knowledge management and document governance practices.
- Strong stakeholder management, communication and project coordination skills.
- Strong analytical and reporting capability.
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Title: Learning & Capability Manager
Company: Craven Cottage CC
Location: Randburg, South Africa
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