Overview

Lead Resolution and Compliance Officer Jobs in Cape Town, South Africa at Lead Generation Group

Position: Lead Resolution and Compliance Officer Lead Generation Group

Lead Resolution and Compliance Officer – Cape Town – Lead Generation Group

Lead Generation Group Cape Town

6 days ago

Job title:

Client Satisfaction

Lead Description Lead  Resolution and Compliance Officer

As a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while resolving client complaints.

Your expertise in de-escalation techniques and conflict resolution will be invaluable in this role.

About the Position:

Ensure compliance with company policies and procedures.

Manage and resolve escalated client complaints.

Develop strategies to enhance overall client experience.

Requirements:

Proven experience in a similar role.

Expertise in compliance and regulatory affairs.

Strong communication and interpersonal skills.

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Title: Lead Resolution and Compliance Officer

Company: Lead Generation Group

Location: Cape Town, South Africa

Category: Management (Regulatory Compliance Specialist, Employee Relations, HR Manager, Talent Manager)

 

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