Overview
Lead Resolution and Compliance Officer Jobs in Cape Town, South Africa at Lead Generation Group
Position: Lead Resolution and Compliance Officer Lead Generation Group
Lead Resolution and Compliance Officer – Cape Town – Lead Generation Group
Lead Generation Group Cape Town
6 days ago
Job title:
Client Satisfaction
Lead Description Lead  Resolution and Compliance Officer
As a Lead Resolution and Compliance Officer at Lead Generation Group, you will be responsible for ensuring compliance with company policies and procedures while resolving client complaints.
Your expertise in de-escalation techniques and conflict resolution will be invaluable in this role.
About the Position:
Ensure compliance with company policies and procedures.
Manage and resolve escalated client complaints.
Develop strategies to enhance overall client experience.
Requirements:
Proven experience in a similar role.
Expertise in compliance and regulatory affairs.
Strong communication and interpersonal skills.
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Title: Lead Resolution and Compliance Officer
Company: Lead Generation Group
Location: Cape Town, South Africa
Category: Management (Regulatory Compliance Specialist, Employee Relations, HR Manager, Talent Manager)