Overview
Lead Generator Jobs in Bellville, Western Cape, South Africa at National Debt Advisors
Title: Lead Generator
Company: National Debt Advisors
Location: Bellville, Western Cape, South Africa
Company Description National Debt Advisors is a leading organization in the Debt Review industry, focused on helping consumers manage and resolve debt responsibly. With a vision to become the biggest and best Debt Counselling firm in South Africa, the company is committed to delivering high-quality, client-centered services. National Debt Advisors continuously works to enhance the customer journey, ensuring that each interaction adds value and support. The company actively advocates for consumer justice and strives to positively impact the broader Debt Review industry.
Role Description This is a full-time, on-site Lead Generator role based in Bellville. The Lead Generator will engage with potential clients via phone, email, and other communication channels to identify individuals who could benefit from debt counselling services. Daily tasks include making outbound calls, responding to inbound inquiries, qualifying leads based on predefined criteria, and updating lead information in the customer relationship management (CRM) system. The role involves meeting daily and weekly lead targets, collaborating with the sales and counselling teams, and providing accurate, empathetic information about the company’s services. The Lead Generator is expected to maintain professional conduct, follow compliance guidelines, and contribute to a positive and performance-driven team environment.
Qualifications
- Candidates should possess strong communication and interpersonal skills, including clear spoken and written English and the ability to build rapport quickly.
- Candidates should possess sales and customer service skills, such as basic telesales experience, objection handling, and a customer-focused approach.
- Candidates should possess organizational and administrative skills, including accurate data entry, CRM usage, and time management.
- Candidates should possess problem-solving and analytical skills, with the ability to assess client needs and determine lead suitability.
- Candidates should possess resilience and goal-oriented work habits, including comfort with high call volumes and working to targets.
- Minimum of 2 years call center sales experience
- Matric or equivalent qualification is preferred; prior experience in debt review, financial services, or call center environments is advantageous.
- Ability to work on-site in Bellville, adhere to compliance requirements, and maintain a professional, non-judgmental attitude toward individuals in financial distress.