Overview
Key Accounts Manager Jobs in Sandton, South Africa at Level-Up
Key Responsibilities:
- Establish productive, professional relationships with key personnel in assigned customer accounts
- Execute on partner strategies and initiatives
- Coordinate involvement of internal personnel, including support, service, and management resources, to meet account performance objectives and customer expectations
- Meet assigned targets for strategic objectives in assigned accounts
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Lead solution development efforts that best address customer needs, while coordinating all necessary internal personnel
- Identify client requirements, determine schedule availability, promote services, define processes and related materials, provide quotations and contracts, acquire customer paperwork, mediate processes, resolve issues, communicate project status, and obtain sign-offs
- Understand the clients organization and structure, know the clients products/services, stay aware of client news and changes, monitor and assure proper billing procedures, and understand the clients strategy and roadmap
- Establish and promote goodwill with customers; review client issues, tasks, projects, and new initiatives, and follow up as required
Non-Technical Skills:
- Exceptional communication skills
- Ability to work well in a team as well as independently
- Ability to accurately estimate work required, prioritize tasks, and meet deadlines
- Positive outlook on life, work, and other people
- Attentive to detail and passionate about data
- Excited about learning, pushing technical limits, and finding new solutions
- Creative and logical thinking with strong problem-solving skills
Qualifications:
- Degree or qualification in Sales, Marketing, or Business Management preferred
Experience and Skills Required:
- 1-3 years experience in Key Account Management, Client Relationship Management, or Campaign Implementation (preferably in financial services, marketing, or digital environments)
- Proven experience in managing multiple stakeholders and delivering results-driven campaigns
Title: Key Accounts Manager
Company: Level-Up
Location: Sandton, South Africa
Category: