Key Accounts Administrator

Overview

Key Accounts Administrator Jobs in Johannesburg, South Africa at AtripleA Recruitment & Temps

Purpose:

To maintain relationship with Key Customers and maintain a high standard of customer service. Ensuring all orders are processed timeously and follow through the entire process to ensure timeous delivery to clients.

Duties:

· Process all orders received from Vodacom on Pastel

· Liaising with procurement on stock that needs to be ordered

· Updating daily ETA reports for Vodacom

· Updating the daily open orders report for Vodacom

· Report to Vodacom offices 3 times a week to work together with the Vodacom on orders, forecasts, and ETA’s

· Update the end of life products report and submit to Vodacom monthly or as a new item becomes end of life

· Report to Vodacom Warehouse one a month to check and validate returns before they are collected

· Handling all queries from Vodacom EBU team

· Updating and submitting a price list to Vodacom EBU monthly

· Listing all new products with Vodacom EBU

· Assisting SOP with overflow of workload

· Process all orders for Takealot and manage any queries

· Send updated stock on hand files to Takealot daily

· Process all orders received from Group Appliances and manage queries

· Process all orders received from Hirsch’s and manage queries

Skills and Specifications:

· Should have good oral and written communication skills.

· Good product knowledge

· Microsoft Office (excel, word)

· Cope well under pressure

· Target and deadline driven

· Work independently

· Be a team player

· Knowledge of Pastel Evolution or experience on an ERP system (minimum)

Secondary Duties:

· Ability to understand the whole process ’from supplier’s supplier to customer’s customer’

· Assist in resolving customer issues experienced daily and reporting back to management

· After hours customer support

· Ability to work under pressure

· Willingness to work unusual hours if required

Pre-requisites:

· Clean ITC check

· Clean criminal check

· Signing of the company’s confidentiality agreement

· Signing of the contract of employment

· Certification/Diplomas on the various areas of expertise are required.

ATripleA Recruitment and Temps

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Title: Key Accounts Administrator

Company: AtripleA Recruitment & Temps

Location: Johannesburg, South Africa

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