Overview
Key Account Manager Retail Jobs in Gauteng, South Africa at The Career Network SA
Title: Key Account Manager Retail
Company: The Career Network SA
Location: Gauteng, South Africa
Retail Key Account Manager – Johannesburg
Role Overview
This is an exciting opportunity to join a fast-paced, dynamic team representing some of the world’s fastest-growing consumer technology brands.
We are passionate about bringing innovative technology to market — from smart home solutions and gaming accessories to cutting-edge consumer electronics and commercial technology products. As a rapidly growing technology distributor, our mission is to improve lives through innovation while fostering a high-performance culture that values collaboration, accountability, and work-life balance.
We are looking for a driven and commercially minded Retail Key Account Manager to join our Johannesburg team. The ideal candidate will have proven experience managing large retail accounts, strong relationships with general merchandise retail buyers, and a solid understanding of the consumer electronics landscape.
KEY RESPONSIBILITIES
Sales and Strategy
- Manage and grow strategic retail key accounts
- Develop and execute account strategies aligned to company sales objectives
- Build and maintain strong relationships with key decision-makers and retail buyers
- Prepare annual budgets, sales forecasts, and account plans across relevant brands and product categories
- Identify growth opportunities and implement strategies to maximise sales performance
- Negotiate and execute commercial deals to optimise revenue, profitability, and market share
- Expand product listings and portfolio presence within key accounts
- Monitor sales performance and analyse trends to identify opportunities and risks
- Investigate lost sales opportunities and implement corrective action plans
- Forecast annual, quarterly, and monthly sales revenue
- Maintain inventory control
- Conduct market, customer, and competitor analysis to support strategic decision-making
- Collaborate with the marketing team to develop and execute impactful promotional campaigns with measurable ROI
- Ensure effective stock planning and inventory management in collaboration with internal teams
Account Management & Relationship Building
- Serve as the primary point of contact for assigned retail accounts
- Build trusted, long-term relationships with customers through proactive engagement and service delivery
- Drive account performance to meet and exceed agreed sales and profitability targets
- Take ownership of account profitability, growth, and overall commercial performance
- Monitor account performance regularly and implement action plans where required
- Maintain strong knowledge of customer strategies, business operations, competitors, and market conditions
- Anticipate customer needs and align internal support to deliver effective solutions
- Coordinate with internal stakeholders to ensure excellent execution across all touchpoints
- Provide valuable insights and recommendations that contribute to the customer’s competitive advantage
- Conduct regular head office meetings and in-store visits to maintain strong customer engagement
- Work closely with Procurement, Marketing, Finance and Technical teams to achieve shared business objectives
Requirements & Experience
- Minimum of 3 years’ experience in retail sales or key account management
- Established relationships with retail buyers within Gauteng
- Strong commercial acumen and analytical ability
- Proven experience in sales forecasting, budgeting, and account planning
- Excellent negotiation and relationship management skills
- Strong understanding of consumer electronics and accessories
- Advanced computer literacy, particularly in Microsoft Excel
- Excellent communication, presentation, and reporting skills
- Strong organisational and time management abilities
- Self-motivated, professional, and results-driven
- Ability to work effectively under pressure in a fast-paced environment
What We Offer
- Competitive market-related salary
- Commission structure linked to performance
- Opportunity to work with leading global technology brands
- Dynamic and collaborative working environment
- Career growth opportunities within a rapidly expanding business