Overview
Key Account Manager Jobs in Johannesburg Metropolitan Area at Sataya
Title: Key Account Manager
Company: Sataya
Location: Johannesburg Metropolitan Area
Financial Account Manager
Johannesburg
Must have own vehicle and a valid driver’s licence
R288,000 – R324,000 per annum (dependent on experience)
COMPLETED Business related Bcomm Degree required; 2 years client-facing work experience required
Are you a confident, people-focused Account Manager looking to join a company with ambitious growth plans? Our client is reshaping the forex industry, offering cutting-edge services and exceptional customer experiences. They are on the lookout for an Account Manager who will build strong client relationships, provide top-tier support, and drive customer satisfaction.
In this role, you’ll visit clients to assist with onboarding, manage multiple forex accounts, and support the Sales team. You’ll play a key role in customer retention and have the chance to work independently within a collaborative, results-driven team.
Key Responsibilities:
Visit clients to assist with and explain onboarding processes
Support administrative tasks related to forex transactions
Collaborate with the Sales team to onboard and develop client relationships
Manage individual and corporate forex accounts
Address and resolve challenging client requests or escalations
Develop initiatives to boost customer satisfaction and retention
Build strong, trusting relationships with clients
Identify business growth opportunities within your portfolio
Provide efficient follow-up on client queries through various communication channels
Required Experience:
Minimum 2 years in a client-facing role
Degree in management, finance, administration, or similar field
Technical literacy; ability to learn new systems quickly
Strong administrative and interpersonal skills
Solid mathematical ability
Fluent in English with excellent communication skills
Key Competencies:
Client Relationship Management: Confident in developing and maintaining client relationships
Forex Knowledge: Background in forex and understanding of forex products
Communication: Strong verbal and written skills with clients and remote teams
Problem Solving: Able to tackle challenges with a proactive approach
Independent Worker: Self-motivated and comfortable working remotely
If you’re ready to be part of a fast-growing company that values transparency, autonomy, and high-quality deliverables, we’d love to hear from you. Apply now to take the next step in your career!
